Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Cisco Unity Connection version 12.5 I've have two users who somehow got configured to have the same extension for Voice mail, but the original user of that extension still has his corporate phone number field as the original extension. The extension ...
I have a CUCM system setup and seems to be working fine for the most part however when I call a toll free number CUCM is sending the DN as the calling number instead of the External Number Mask. It seems to send the External Number Mask when I call ...
Hello, my customer has some 7962 IP phones that were previously working with an all CM version. The CM was migrated to a new server and now when they plug in these same phones they stay in a starting status, without completing registration. Going to ...
We have a large number of VG224s that have a mix of SCCP and MGCP protocols on each of them.We have been receiving reports that a number of the fax machines are getting Failed Busy when they try to send a fax. The programming in CUCM looks correct, b...
Hi, We are forwarding Cisco landlines to Mobile numbers, Although when external mobile's call the forwarded land line the call is dropped and we get a "We apologise this service is currently not supported". Oddly enough this is only happening when w...
Hello Gurus,I have an ALGO 8180 SIP alerting device which show registered in CUCM but is not working. Can someone share any document/experinece where you got it working.Please see the attachemnt where it shows as registrerd with the call manager.Than...
CP-6851-3PCC Phone does not send SIP request to Alternate Proxy when configured in TCP.
Hi, We are adding WebEx APP to our users on our CUCMWe are adding this like Jabber configuration [CSF, BOT & TCT] Will this provide chat and presence to our users or they should have subscription acount on WebEx ?As I think adding this on CUCM only s...
hi, all!Did anybody recorded *.au prompts for ISR with G.729 payload?I got a pretty headache trying to find the way to record or convert existing prompts to G.729...Help will be very appreciated, thanks!
This topic probably discussed multiple times but I was unable to find an answer---I have a user (shared line) who was claiming that when people called the MAIN number of a site, they are getting message saying 'the number you dialed is not in service...
I've been looking to get off the Cisco forced obsolescence refresh cycle for a while now. Being forced to blow $15000 every 5 years just to keep using 75 basic desk phones with voice mail is such a joke. A Raspberry Pi VOIP server would probably cove...
Hello,We have 11 phones in a small network. All 11 phones were tested in a working environment on a like network and then put away.Fast forward a year and the phones were fielded and put in to use. On Day 1, 2 phones failed to boot and on day 2, 2 mo...
Hello dears,well, I made a call from my extension to a cell phone, and that phone would like to call me again, is there any way he could call me back direct ?! without entering my extension or calling the central to redirect him to me ?
Hello team,I use Cisco TSP via TAPI to monitor Cisco IP Phones and CSF devices for 3rd party call control. I have a requirement to provide a mechanism to mute/unmute the phone, CSF device/Cisco Jabber desktop client application. I see Cisco TSP provi...
What kind of logs will you pull for call routing issues?
