Cisco IP Phone CP-8941 Registerd

[Murad*]

Hi

i have new cisco ip phone cp-8941 , and when i connected it to the network , the phone detect the domain server and took dhcp ip but status staid not registered  

so how i can config his extension ? and with witch method ? 

i tried to upload SEP(mac).xml file and dialplan.xml file  and i think its upload normally but there is file didnot upload 

you can check it on picture 

and this is phone information ?

MAC Address		5CA48AFF45AS
Host Name		SEP5ca48aff45AS
App Load ID		SIP 9-3-4-17
Boot Load ID		0.0.1.0
Hardware Revision		3
Version		V02
Serial Number		PUC17460M3S
Model Number		CP-8941
Message Waiting		No
UDI		Phone
		Cisco IP Phone CP-8941
		CP-8941
		PUC17460M3S
		V02
Time		21:17
Time Zone		None
Date		08/01/13

 1

[George Sotiropoulos]

Hello,

Can you clarify if you use CUCM or CME?

G

[Murad*]

i not have CUCM , i use Elastix server as call manager

[Jonathan Schulenberg]

Check the security menu and verify that the ITL/CTL have been erased. Assuming this phone is used off greymarket and previously registered to Cisco call control it will reject XML files that aren’t digitally signed by that previous system.