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CME outgoing call 486 Busy here via FXO to PSTN

ergin.sezgin
Level 1
Level 1

‎04-01-2016 07:39 AM - edited ‎03-17-2019 06:26 AM

Hi,

I used call manager express 10.5. I want outgoing call to PSTN via FXO port but SIP 486 Busy Here. Config and debug attached.

Incoming calls working not problem but outgoing call not working.

Example call:

  1214 local sip phone

  (9)0506132XXXX external phone ( 9 prefix )

VoiceEncapPeer12
    peer type = voice, system default peer = FALSE, information type = voice,
    description = `Sehirlerarasi Aramalar',
    tag = 12, destination-pattern = `90[2-5].........',
    voice reg type = 0, corresponding tag = 0,
    allow watch = FALSE
    answer-address = `', preference=1,
    CLID Restriction = None
    CLID Network Number = `'
    CLID Second Number sent
    CLID Override RDNIS = disabled,
    rtp-ssrc mux = system
    source carrier-id = `',    target carrier-id = `',
    source trunk-group-label = `',    target trunk-group-label = `',
    numbering Type = `unknown'
    group = 12, Admin state is up, Operation state is up,
    Outbound state is up,
    incoming called-number = `.',
connections/maximum = 0/unlimited,
    DTMF Relay = disabled,
    URI classes:
        Destination =
    Destination route-string = None
    huntstop = disabled,
    in bound application associated: 'DEFAULT'
    out bound application associated: ''
    dnis-map =
    permission :both
    incoming COR list:maximum capability
    outgoing COR list:minimum requirement
    Translation profile (Incoming):
    Translation profile (Outgoing):outbound
    incoming call blocking:
    translation-profile = `'
    disconnect-cause = `no-service'
    advertise 0x40 capacity_update_timer 25 addrFamily 4 oldAddrFamily 4
    mailbox selection policy: none
    type = pots, prefix = `',
    forward-digits 11
    session-target = `', voice-port = `0/0/0',
    direct-inward-dial = enabled,
    digit_strip = disabled,
    register E.164 number with H323 GK and/or SIP Registrar = TRUE
    fax rate = system,   payload size =  20 bytes
    supported-language = ''
    preemption level = `routine'
    bandwidth:
        maximum = 64 KBits/sec, minimum = 64 KBits/sec
    voice class called-number:
        inbound = `', outbound = `'
    dial tone generation after remote onhook = enabled
    mobility=0, snr=, snr_noan=, snr_delay=0, snr_timeout=0
    snr calling-number local=disabled, snr ring-stop=disabled, snr answer-too-soon timer=0
    Time elapsed since last clearing of voice call statistics never
    Connect Time = 0, Charged Units = 0,
    Successful Calls = 0, Failed Calls = 0, Incomplete Calls = 0
    Accepted Calls = 0, Refused Calls = 0,
    Last Disconnect Cause is "",
        Last Disconnect Text is "",
    Last Setup Time = 0.
    Last Disconnect Time = 0.
Matched: 90532XXXXX   Digits: 3   Matched pattern: 90[2-5]......... Preference: 1
Target:

VoiceEncapPeer15
    peer type = voice, system default peer = FALSE, information type = voice,
    description = `Sehirlerarasi Aramalar',
    tag = 15, destination-pattern = `90[2-5].........',
    voice reg type = 0, corresponding tag = 0,
    allow watch = FALSE
    answer-address = `', preference=2,
    CLID Restriction = None
    CLID Network Number = `'
    CLID Second Number sent
    CLID Override RDNIS = disabled,
    rtp-ssrc mux = system
    source carrier-id = `',    target carrier-id = `',
    source trunk-group-label = `',    target trunk-group-label = `',
    numbering Type = `unknown'
    group = 15, Admin state is up, Operation state is up,
    Outbound state is up,
    incoming called-number = `.',
connections/maximum = 0/unlimited,
    DTMF Relay = disabled,
    URI classes:
        Destination =
    Destination route-string = None
    huntstop = disabled,
    in bound application associated: 'DEFAULT'
    out bound application associated: ''
    dnis-map =
    permission :both
    incoming COR list:maximum capability
    outgoing COR list:minimum requirement
    Translation profile (Incoming):
    Translation profile (Outgoing):outbound
    incoming call blocking:
    translation-profile = `'
    disconnect-cause = `no-service'
    advertise 0x40 capacity_update_timer 25 addrFamily 4 oldAddrFamily 4
    mailbox selection policy: none
    type = pots, prefix = `',
    forward-digits 11
    session-target = `', voice-port = `0/0/1',
    direct-inward-dial = enabled,
    digit_strip = disabled,
    register E.164 number with H323 GK and/or SIP Registrar = TRUE
    fax rate = system,   payload size =  20 bytes
    supported-language = ''
    preemption level = `routine'
    bandwidth:
        maximum = 64 KBits/sec, minimum = 64 KBits/sec
    voice class called-number:
        inbound = `', outbound = `'
    dial tone generation after remote onhook = enabled
    mobility=0, snr=, snr_noan=, snr_delay=0, snr_timeout=0
    snr calling-number local=disabled, snr ring-stop=disabled, snr answer-too-soon timer=0
    Time elapsed since last clearing of voice call statistics never
        Connect Time = 0, Charged Units = 0,
    Successful Calls = 0, Failed Calls = 0, Incomplete Calls = 0
    Accepted Calls = 0, Refused Calls = 0,
    Last Disconnect Cause is "",
    Last Disconnect Text is "",
    Last Setup Time = 0.
    Last Disconnect Time = 0.
Matched: 90532XXXXX   Digits: 3   Matched pattern: 90[2-5]......... Preference: 2
Target:

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0 Helpful
2 Replies 2

acampbell
VIP Alumni
VIP Alumni

‎04-01-2016 08:23 AM

i,

You are matching the dial peers 12 & 15 -- Good

Both are failing due to disconnect-cause = `no-service'

Looks more like you have an FXO to service provider issue

Try
debug vpm signal

This should show the FXO siezing and sending digits to line etc

This link will help you
http://www.cisco.com/c/en/us/support/docs/voice/h323/14081-voip-debugcalls.html


Regards
Alex

Regards, Alex. Please rate useful posts.
0 Helpful

ergin.sezgin
Level 1
Level 1
In response to acampbell

‎04-01-2016 02:42 PM

I showed the incoming fxo but ı can try outgoing call not showing true fxo.

Dial pattern is matched.

dial-peer voice 16 pots
 destination-pattern 0532549XXXX
 no digit-strip
 port 0/0/1
 forward-digits 11

voice-port 0/0/1

 description Outbound call Port
 no battery-reversal
 signal groundStart
 no echo-cancel enable
 cptone TR
 caller-id enable

voice-port 0/0/3

description Inbound Call Port

no battery-reversal
 signal groundStart
 no echo-cancel enable
 cptone TR
 caller-id enable

*Apr  1 21:29:06.719:  vsacount in free is 4
*Apr  1 21:29:06.719: //69/93C644718078/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 192.168.1.191:5060;branch=z9hG4bKgyvE6URaQy4ETUJlunjbXw~~58
From: <sip:2001@192.168.1.191>;tag=ds4ed3a1c6
To: <sip:0532549XXXX@192.168.1.190>;tag=202B9C-1924
Date: Fri, 01 Apr 2016 21:29:06 GMT
Call-ID: 93C818E9-F78711E5-807DAC18-E68D78A7@192.168.1.190
Server: Cisco-SIPGateway/IOS-15.4.3.M3
CSeq: 2 BYE
P-RTP-Stat: PS=423,OS=67680,PR=300,OR=47841,PL=0,JI=0,LA=0,DU=9
Content-Length: 0


*Apr  1 21:29:06.719: //-1/93C644718078/DPM/dpMatchCore:
   Dial String=0532549XXXX, Expanded String=0532549XXXX, Calling Number=
   Timeout=TRUE, Is Incoming=FALSE, Peer Info Type=DIALPEER_INFO_SPEECH
*Apr  1 21:29:06.719: //-1/93C644718078/DPM/MatchNextPeer:
   Result=Success(0); Outgoing Dial-peer=16 Is Matched
*Apr  1 21:29:06.719: //68/93C644718078/CCAPI/ccSaveDialpeerTag:
   Outgoing Dial-peer=0
*Apr  1 21:29:06.719: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Apr  1 21:29:06.719: :cc_get_feature_vsa malloc success
*Apr  1 21:29:06.719: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Apr  1 21:29:06.719:  cc_get_feature_vsa count is 5
*Apr  1 21:29:06.719: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Apr  1 21:29:06.719: :FEATURE_VSA attributes are: feature_name:0,feature_time:1099789672,feature_id:54
*Apr  1 21:29:06.719: //-1/xxxxxxxxxxxx/DPM/dpMatchCore:
   Dial String=0532549XXXX, Expanded String=0532549XXXX, Calling Number=
   Timeout=TRUE, Is Incoming=FALSE, Peer Info Type=DIALPEER_INFO_SPEECH
*Apr  1 21:29:06.719: //-1/xxxxxxxxxxxx/DPM/MatchNextPeer:
   Result=Success(0); Outgoing Dial-peer=16 Is Matched
*Apr  1 21:29:06.719: //-1/xxxxxxxxxxxx/DPM/dpMatchCore:
   Dial String=0532549XXXX, Expanded String=0532549XXXX, Calling Number=
   Timeout=TRUE, Is Incoming=FALSE, Peer Info Type=DIALPEER_INFO_SPEECH
*Apr  1 21:29:06.719: //-1/xxxxxxxxxxxx/DPM/MatchNextPeer:
   Result=Success(0); Outgoing Dial-peer=16 Is Matched
*Apr  1 21:29:06.719: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Apr  1 21:29:06.719: : updating existing feature vsa
*Apr  1 21:29:06.719: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Apr  1 21:29:06.719:  feature call forward featname is 4
*Apr  1 21:29:06.719: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Apr  1 21:29:06.719: :cc_free_feature_vsa freeing 418D7560
*Apr  1 21:29:06.719: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Apr  1 21:29:06.719:  vsacount in free is 4
*Apr  1 21:29:06.719: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Match Rule=DP_MATCH_ANSWER; Calling Number=0532549XXXX
*Apr  1 21:29:06.719: //-1/xxxxxxxxxxxx/DPM/dpMatchPeertype:
   Is Incoming=TRUE, Number Expansion=FALSE
*Apr  1 21:29:06.719: //-1/xxxxxxxxxxxx/DPM/dpMatchCore:
   Dial String=, Expanded String=, Calling Number=0532549XXXXT
   Timeout=TRUE, Is Incoming=TRUE, Peer Info Type=DIALPEER_INFO_SPEECH
*Apr  1 21:29:06.719: //-1/xxxxxxxxxxxx/DPM/dpMatchCore:
   Result=-1
*Apr  1 21:29:06.719: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Match Rule=DP_MATCH_ORIGINATE; Calling Number=0532549XXXX
*Apr  1 21:29:06.719: //-1/xxxxxxxxxxxx/DPM/dpMatchPeertype:
   Is Incoming=TRUE, Number Expansion=FALSE
*Apr  1 21:29:06.719: //-1/xxxxxxxxxxxx/DPM/dpMatchCore:
   Dial String=, Expanded String=, Calling Number=0532549XXXXT
   Timeout=TRUE, Is Incoming=TRUE, Peer Info Type=DIALPEER_INFO_SPEECH
*Apr  1 21:29:06.719: //-1/xxxxxxxxxxxx/DPM/MatchNextPeer:
   Result=Success(0); Incoming Dial-peer=16 Is Matched
*Apr  1 21:29:06.719: //-1/xxxxxxxxxxxx/DPM/dpMatchCore:
   Dial String=0532549XXXX, Expanded String=0532549XXXX, Calling Number=
   Timeout=TRUE, Is Incoming=FALSE, Peer Info Type=DIALPEER_INFO_SPEECH
*Apr  1 21:29:06.723: //-1/xxxxxxxxxxxx/DPM/MatchNextPeer:
   Result=Success(0); Outgoing Dial-peer=16 Is Matched
*Apr  1 21:29:06.723: //-1/xxxxxxxxxxxx/DPM/dpMatchCore:
   Dial String=0532549XXXX, Expanded String=0532549XXXX, Calling Number=
   Timeout=TRUE, Is Incoming=FALSE, Peer Info Type=DIALPEER_INFO_SPEECH
*Apr  1 21:29:06.723: //-1/xxxxxxxxxxxx/DPM/MatchNextPeer:
   Result=Success(0); Outgoing Dial-peer=16 Is Matched
*Apr  1 21:29:06.723: //-1/93C644718078/DPM/dpMatchCore:
   Dial String=0532549XXXX, Expanded String=0532549XXXX, Calling Number=
   Timeout=TRUE, Is Incoming=FALSE, Peer Info Type=DIALPEER_INFO_SPEECH
*Apr  1 21:29:06.723: //-1/93C644718078/DPM/MatchNextPeer:
   Result=Success(0); Outgoing Dial-peer=16 Is Matched
*Apr  1 21:29:06.723: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
   Try with the demoted called number 0532549XXXX
*Apr  1 21:29:06.723: //-1/xxxxxxxxxxxx/CCAPI/cc_find_feature_vsa:

*Apr  1 21:29:06.723:  inside while in find feature_sa
*Apr  1 21:29:06.723: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Apr  1 21:29:06.723:  feature_vsa is 418D6F40,featname is 4
*Apr  1 21:29:06.723: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Apr  1 21:29:06.723: : updating existing feature vsa
*Apr  1 21:29:06.723: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Apr  1 21:29:06.723:  feature call basic
*Apr  1 21:29:06.723: //69/93C644718078/CCAPI/ccCallFacility:
   Call Id=69
*Apr  1 21:29:06.723: //68/93C644718078/CCAPI/ccCallDisconnect:
   Cause Value=17, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
*Apr  1 21:29:06.723: //68/93C644718078/CCAPI/ccCallDisconnect:
   Cause Value=17, Call Entry(Responsed=TRUE, Cause Value=17)
*Apr  1 21:29:06.723: //68/93C644718078/CCAPI/cc_api_get_transfer_info:
   Transfer Number=NULL
*Apr  1 21:29:06.723: //69/93C644718078/CCAPI/ccCallDisconnect:
   Cause Value=17, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
*Apr  1 21:29:06.723: //69/93C644718078/CCAPI/ccCallDisconnect:
   Cause Value=17, Call Entry(Responsed=TRUE, Cause Value no mon=17)
*Apr  1 21:29:06.723: htsp_timer_stop3
*Apr  1 21:29:06.743: //69/93C644718078/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x3E345728, Tag=0x0, Call Id=69,
   Call Entry(Disconnect Cause=17, Voice Class Cause Code=0, Retry Count=0)
*Apr  1 21:29:06.743: //-1/93C644718078/RXRULE/regxrule_stack_pop_callinfo_internal: numinfo=0x0
*Apr  1 21:29:06.743: //69/93C644718078/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
*Apr  1 21:29:06.743: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Apr  1 21:29:06.743: :cc_free_feature_vsa freeing 418D71E0
*Apr  1 21:29:06.743: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Apr  1 21:29:06.743:  vsacount in free is 3
*Apr  1 21:29:06.743: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Apr  1 21:29:06.743:  vsacount in free is 2
*Apr  1 21:29:07.535: htsp_process_event: [0/0/3, FXOGS_OFFHOOK, E_HTSP_RELEASE_REQ]fxogs_offhook_release
*Apr  1 21:29:07.535: htsp_timer_stop
*Apr  1 21:29:07.535: htsp_timer_stop2
*Apr  1 21:29:07.535: htsp_timer_stop3
*Apr  1 21:29:07.535: [0/0/3] set signal state = 0x4 timestamp = 0
*Apr  1 21:29:07.535: htsp_timer - 2000 msec
*Apr  1 21:29:08.275: htsp_dsp_message: SEND_SIG_STATUS: state=0x4 timestamp=15605 systime=211878
*Apr  1 21:29:08.275: htsp_process_event: [0/0/3, FXOGS_WAIT_ONHOOK, E_DSP_SIG_0100]
*Apr  1 21:29:08.275: fxogs_stop_disc_timer
*Apr  1 21:29:08.275: htsp_timer_stop2
*Apr  1 21:29:09.543: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

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