FAC support for Linksys SPA962 phones.

[rajesh.kumar]

Hi

We are running CUCM version 9.1 and few linksys phones are registered to this CUCM

Is it possible to configure FAC code for these linksys phones.

So that before dialing international call, FAC code is required.

Is these phones are supported cisco CUCM FAC features ? Is it configurable ?

Rgds

Rajesh Kumar

[brmeade]

Rajesh,

It probably hasn't been tested before with that model phone but it may work okay if it supports early media.  Just give it a try by making a Route Pattern with FAC turned on.

Brian

[rajesh.kumar]

Hi Braian

I didnt get your feedback.

Linksys phones are registered with CUCM 9.1, what is this early media means ?

previous version of cucm ?

Route pattern configured with FAC turned on, it is not working linksys phones.

appreciate comments..

Rgds

Rajesh

[brmeade]

Rajesh,

Early media just means it can support a 180 Ringing or 183 Session Progress with SDP in order to establish a media connection prior to the call connect for things such as ringback and playing tones for FAC and such.  What did you see in the CallManager traces for the call?  Can you pull out all the SIP messaging for a test FAC call or just attach a packet capture from the phone?

Thanks,

Brian