cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
227
Views
0
Helpful
1
Replies

Personal Fast Dials Error

massam.armel
Level 1
Level 1

Hi!

I upgrated early my cluster from call manager 4.1(3)ES76.1 to 4.1(3)SR7. I'm getting bug.

1-When an existing user log in Fast Dials Service, he can't make change and he gotmessage: "Error -7ff5ec6f:'enlblCtrl' is undefined.

2-When a user knewly created try to login in same Service, the error message is: "Error

-7ffbfcf:User ««his userID»» was unable to be validated.(49).

Some help?

Thanks!

1 Reply 1

ebreniz
Level 6
Level 6

I have already face this error, when the you tries to add a fast dial to list, it then gets the message Error: -7ff5ec6f: 'enlblCtrl' is undefined. The following URL will help you :

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a0080449ecf.shtml