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Unity Connection Speech Connect

mightyking
Level 6
Level 6

Hello Everyone,

I am trying to use the French version of Speech connect utility in Unity Connection but it looks like this utility is only availalbe in English.

Has anyone got the Speech Connect to work with different languages?

 

Thanks,

 

MK

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

Available Languages for Unity Connection Components

Voice-recognition engine

English-United States

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/12x/requirements/b_12xcucsysreqs.html#ID-2616-0000086a

HTH

java

if this helps, please rate

Thanks Jaime,

I was able to use custom greeting in French for Speech Connect Directory Handler but all other following  messages are in English. Would you happen to know in which folder these wav files are stored. I was wondering if we can go and replace those messages with prerecorded messages in French. 

 

Thanks,

 

MK

You cannot change those messages and the speech recognition engine was only trained for English.

HTH

java

if this helps, please rate

Can we at least disable those English messages and have the system to repeat the first custom message?
 
Thanks,
 
MK