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This document was generated from CDN thread

Created by: Tim Redekop on 16-12-2008 05:52:44 PM
I am having some major problems trying to get a CTI Route Point and my Device Pool devices to show Enabled Running. They show enabled stopped right now and I can't figure out what is wrong. I have double checked my username and password and everything looks correct.

I have included the application and jtapi logs. I am at a client site and time is short . Thanks for the help

2008:12:16::10:36:51(10): Info: JTP Adding 0 dynamic devices to master list

2008:12:16::10:36:51(10): Info: JTP DHMC_CUCM_CLUSTERHMC GRPTT RPHMC_GRPTT_RP:RoutePoint

2008:12:16::10:36:51(10): Info: JTP Registering new device 'DHMC_GRPTT_RP' type: False under DHMC_CUCM_CLUSTER with JTAPI service v6.1

2008:12:16::10:36:51(10): Info: JTP DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F3005:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device 'SEP0021553F3005' type: False under DHMC_CUCM_CLUSTER with JTAPI service v6.1

2008:12:16::10:36:51(10): Info: JTP DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C29:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device 'SEP0021553F1C29' type: False under DHMC_CUCM_CLUSTER with JTAPI service v6.1

2008:12:16::10:36:51(10): Info: JTP DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF232:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device 'SEP0021553EF232' type: False under DHMC_CUCM_CLUSTER with JTAPI service v6.1

2008:12:16::10:36:51(11): Info: JTP DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1EA:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device 'SEP0021553EF1EA' type: False under DHMC_CUCM_CLUSTER with JTAPI service v6.1

2008:12:16::10:36:51(11): Info: JTP DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1FC:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device 'SEP0021553EF1FC' type: False under DHMC_CUCM_CLUSTER with JTAPI service v6.1

2008:12:16::10:36:51(13): Info: JTP DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C68:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device 'SEP0021553F1C68' type: False under DHMC_CUCM_CLUSTER with JTAPI service v6.1

2008:12:16::10:36:51(13): Info: JTP DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF859:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device 'SEP0021553EF859' type: False under DHMC_CUCM_CLUSTER with JTAPI service v6.1

2008:12:16::10:36:51(13): Info: JTP DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EDA43:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device 'SEP0021553EDA43' type: False under DHMC_CUCM_CLUSTER with JTAPI service v6.1

2008:12:16::10:36:51(13): Info: JTP DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF271:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device 'SEP0021553EF271' type: False under DHMC_CUCM_CLUSTER with JTAPI service v6.1

2008:12:16::10:36:51(14): Info: JTP DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF3E5:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device 'SEP0021553EF3E5' type: False under DHMC_CUCM_CLUSTER with JTAPI service v6.1

2008:12:16::10:36:51(14): Info: JTP DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF025:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device 'SEP0021553EF025' type: False under DHMC_CUCM_CLUSTER with JTAPI service v6.1

2008:12:16::10:36:51(14): Info: JTP DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEFEC:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device 'SEP0021553EEFEC' type: False under DHMC_CUCM_CLUSTER with JTAPI service v6.1

2008:12:16::10:36:51(14): Info: JTP DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF556:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device 'SEP0021553EF556' type: False under DHMC_CUCM_CLUSTER with JTAPI service v6.1

2008:12:16::10:36:51(16): Info: JTP DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEA6A:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device 'SEP0021553EEA6A' type: False under DHMC_CUCM_CLUSTER with JTAPI service v6.1

2008:12:16::10:36:51(16): Info: JTP DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF463:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Added Device SEP0021553EF463 DevicePool DHMC_CTI_DP Line

2008:12:16::10:36:51(16): Info: JTP Registering new device 'SEP0021553EF463' type: False under DHMC_CUCM_CLUSTER with JTAPI service v6.1

2008:12:16::10:36:51(16): Info: JTP Resynched all Devices in DB...

2008:12:16::10:37:51(59): Info: JTP Connected to JTAPI service v6.0 successfully

2008:12:16::10:37:51(59): Info: JTP No CTI devices configured for v6.0.


2008:12:16::10:36:50.335: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): addListener added device mon-dev( SEP0021553F1C29 )
2008:12:16::10:36:50.335: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): looking for provider 10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:36:50.773: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: received message: SetLogLevel{ Level = (i) 4 }
2008:12:16::10:36:51.101: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager = (s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s) cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType = (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.101: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager = (s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s) cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F3005, DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1, DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.101: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager = (s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s) cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C29, DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1, DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.117: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager = (s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s) cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF232, DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1, DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.117: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager = (s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s) cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1EA, DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1, DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.117: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager = (s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s) cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1FC, DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1, DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.132: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager = (s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s) cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C68, DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1, DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.132: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager = (s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s) cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF859, DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1, DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.132: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager = (s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s) cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EDA43, DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1, DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.148: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager = (s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s) cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF271, DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1, DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.148: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager = (s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s) cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF3E5, DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1, DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.148: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager = (s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s) cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF025, DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1, DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.148: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager = (s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s) cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEFEC, DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1, DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.163: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager = (s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s) cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF556, DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1, DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.163: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager = (s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s) cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEA6A, DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1, DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.163: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager = (s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s) cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF463, DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1, DynamicRegistration = (i) 0 }
2008:12:16::10:36:54.975: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:36:54.975: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type is 6
2008:12:16::10:36:54.975: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is SEP0021553EF232
2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav: Inside device open
2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav: Provider Wrapper is null
2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got Provider Wrapper
2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav: About to addListner
2008:12:16::10:36:54.975: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): addListener added device mon-dev( SEP0021553EF232 )
2008:12:16::10:36:54.975: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): looking for provider 10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:36:59.615: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:36:59.615: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type is 6
2008:12:16::10:36:59.615: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is SEP0021553EF1EA
2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Inside device open
2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Provider Wrapper is null
2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got Provider Wrapper
2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav: About to addListner
2008:12:16::10:36:59.615: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): addListener added device mon-dev( SEP0021553EF1EA )
2008:12:16::10:36:59.615: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): looking for provider 10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:04.240: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:04.240: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type is 6
2008:12:16::10:37:04.240: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is SEP0021553EF1FC
2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Inside device open
2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Provider Wrapper is null
2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got Provider Wrapper
2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav: About to addListner
2008:12:16::10:37:04.240: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): addListener added device mon-dev( SEP0021553EF1FC )
2008:12:16::10:37:04.240: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): looking for provider 10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:08.880: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:08.880: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type is 6
2008:12:16::10:37:08.880: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is SEP0021553F1C68
2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Inside device open
2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Provider Wrapper is null
2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got Provider Wrapper
2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav: About to addListner
2008:12:16::10:37:08.880: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): addListener added device mon-dev( SEP0021553F1C68 )
2008:12:16::10:37:08.880: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): looking for provider 10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:13.504: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:13.504: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type is 6
2008:12:16::10:37:13.504: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is SEP0021553EF859
2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav: Inside device open
2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav: Provider Wrapper is null
2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got Provider Wrapper
2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav: About to addListner
2008:12:16::10:37:13.504: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): addListener added device mon-dev( SEP0021553EF859 )
2008:12:16::10:37:13.504: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): looking for provider 10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:18.144: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:18.144: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: The log level has been set to level: 4 mask: 3
2008:12:16::10:37:18.144: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type is 3
2008:12:16::10:37:18.144: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is DHMC_GRPTT_RP
2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav: Inside device open
2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav: Provider Wrapper is null
2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav: Got Provider Wrapper
2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav: About to addListner
2008:12:16::10:37:18.144: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): addListener added device route-point( DHMC_GRPTT_RP )
2008:12:16::10:37:18.144: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): looking for provider 10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:22.769: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:22.769: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type is 6
2008:12:16::10:37:22.769: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is SEP0021553F3005
2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav: Inside device open
2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav: Provider Wrapper is null
2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav: Got Provider Wrapper
2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav: About to addListner
2008:12:16::10:37:22.769: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): addListener added device mon-dev( SEP0021553F3005 )
2008:12:16::10:37:22.769: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): looking for provider 10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:27.393: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:27.393: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type is 6
2008:12:16::10:37:27.393: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is SEP0021553F1C29
2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav: Inside device open
2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav: Provider Wrapper is null
2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav: Got Provider Wrapper
2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav: About to addListner
2008:12:16::10:37:27.393: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): addListener added device mon-dev( SEP0021553F1C29 )
2008:12:16::10:37:27.393: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): looking for provider 10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:32.017: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:32.017: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type is 6
2008:12:16::10:37:32.017: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is SEP0021553EF232
2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav: Inside device open
2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav: Provider Wrapper is null
2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got Provider Wrapper
2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav: About to addListner
2008:12:16::10:37:32.017: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): addListener added device mon-dev( SEP0021553EF232 )
2008:12:16::10:37:32.017: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): looking for provider 10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:36.626: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:36.626: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type is 6
2008:12:16::10:37:36.626: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is SEP0021553EF1EA
2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Inside device open
2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Provider Wrapper is null
2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got Provider Wrapper
2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav: About to addListner
2008:12:16::10:37:36.626: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): addListener added device mon-dev( SEP0021553EF1EA )
2008:12:16::10:37:36.626: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): looking for provider 10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:41.266: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:41.266: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type is 6
2008:12:16::10:37:41.266: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is SEP0021553EF1FC
2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Inside device open
2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Provider Wrapper is null
2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got Provider Wrapper
2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav: About to addListner
2008:12:16::10:37:41.266: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): addListener added device mon-dev( SEP0021553EF1FC )
2008:12:16::10:37:41.266: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): looking for provider 10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:45.890: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:45.890: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type is 6
2008:12:16::10:37:45.890: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is SEP0021553F1C68
2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Inside device open
2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Provider Wrapper is null
2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got Provider Wrapper
2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav: About to addListner
2008:12:16::10:37:45.890: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): addListener added device mon-dev( SEP0021553F1C68 )
2008:12:16::10:37:45.890: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): looking for provider 10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:50.515: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:50.515: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type is 6
2008:12:16::10:37:50.515: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is SEP0021553EF859
2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav: Inside device open
2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav: Provider Wrapper is null
2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got Provider Wrapper
2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav: About to addListner
2008:12:16::10:37:50.515: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): addListener added device mon-dev( SEP0021553EF859 )
2008:12:16::10:37:50.515: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): looking for provider 10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:55.139: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:55.139: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type is 6
2008:12:16::10:37:55.139: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is SEP0021553EDA43
2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav: Inside device open
2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav: Provider Wrapper is null
2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav: Got Provider Wrapper
2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav: About to addListner
2008:12:16::10:37:55.139: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): addListener added device mon-dev( SEP0021553EDA43 )
2008:12:16::10:37:55.139: Info: ProviderWrapper( http://10.90.21.11, 10.90.21.13, cuaeCTIuser ): looking for provider 10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:59.764: Info: JTapiServer @ IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems
Replied by: Rajesh Vargheese on 16-12-2008 06:10:14 PM
Tim, can you let us know couple of things.

1. What version of CUAE are you using. (send us the version number that
appears in the cuaeadmin and also the date of the jtapi jar file for
6.1). We are asking this since we had some issues with the jtapi
interface in one of those builds.

2. How many devices do you have. Were these enabled running before.

3. Can you send us the JTAPI log files.

Thanks,
Rajesh

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Tim
Redekop
Sent: Tuesday, December 16, 2008 11:53 AM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

I am having some major problems trying to get a CTI Route Point and my
Device Pool devices to show Enabled Running. They show enabled stopped
right now and I can't figure out what is wrong. I have double checked
my username and password and everything looks correct.

I have included the application and jtapi logs. I am at a client site
and time is short . Thanks for the help

2008:12:16::10:36:51(10): Info: JTP Adding 0 dynamic devices to master
list

2008:12:16::10:36:51(10): Info: JTP DHMC_CUCM_CLUSTERHMC GRPTT
RPHMC_GRPTT_RP:RoutePoint

2008:12:16::10:36:51(10): Info: JTP Registering new device
'DHMC_GRPTT_RP' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F3005:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F3005' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C29:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F1C29' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF232:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF232' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1EA:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1EA' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1FC:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1FC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C68:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553F1C68' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF859:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EF859' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EDA43:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EDA43' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF271:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF271' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF3E5:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF3E5' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF025:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF025' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEFEC:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EEFEC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF556:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF556' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEA6A:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EEA6A' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF463:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Added Device SEP0021553EF463
DevicePool DHMC_CTI_DP Line

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF463' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP Resynched all Devices in DB...

2008:12:16::10:37:51(59): Info: JTP Connected to JTAPI service v6.0
successfully

2008:12:16::10:37:51(59): Info: JTP No CTI devices configured for v6.0.


2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )
2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:36:50.773: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: SetLogLevel{ Level = (i)
4 }
2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F3005,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C29,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF232,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1EA,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1FC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C68,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF859,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EDA43,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF271,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF3E5,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF025,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEFEC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF556,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEA6A,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF463,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232
2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open
2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner
2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )
2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA
2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open
2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null
2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper
2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner
2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )
2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC
2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open
2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner
2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )
2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68
2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open
2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner
2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )
2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859
2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open
2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner
2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )
2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: The log level has been set to level: 4
mask: 3
2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 3
2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
DHMC_GRPTT_RP
2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open
2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper
2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner
2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )
2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F3005
2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Inside device open
2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
About to addListner
2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F3005 )
2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C29
2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Inside device open
2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
About to addListner
2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )
2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232
2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open
2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner
2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )
2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA
2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open
2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner
2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )
2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC
2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open
2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner
2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )
2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68
2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open
2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner
2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )
2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859
2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open
2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner
2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )
2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EDA43
2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Inside device open
2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
About to addListner
2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EDA43 )
2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:59.764: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems
Replied by: Tim Redekop on 16-12-2008 06:32:21 PM
1a. CUAE is 2.5.1.10 GA
1b. JAR file date is 10/29/2008

2. Only 15 device, this is a new environment, so they have never registered before.

3. I will zip and send the logs

Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems
Replied by: Rajesh Vargheese on 16-12-2008 06:40:45 PM
Tim,

Few more things.

1. I realized that you were given a friendly earlier. Can you also
confirm the date of C:\Program Files\Cisco Systems\Unified Application
Environment\AppServer\Providers\Metreos.CallControl.Jtapi

2. Since this is a new environment, can you also confirm is the CTI flag
is checked for the nodes that have the CTI enabled.

Thanks,
Rajesh

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Tim
Redekop
Sent: Tuesday, December 16, 2008 12:32 PM
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

1a. CUAE is 2.5.1.10 GA
1b. JAR file date is 10/29/2008

2. Only 15 device, this is a new environment, so they have never
registered before.

3. I will zip and send the logs
_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems
Replied by: Tim Redekop on 16-12-2008 06:51:14 PM
1. The date is 10/29/2008. I tried to setup without the friendly first, and when the CTI Route Point and Device Pool devices didn't regester, I put the friendly on hoping this would fix the problem (it didn't)

2. Yes, CTI is check for the publisher and 1 subscriber, i have 2 subcribers total. I did try with both before but it didn't help

Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems
Replied by: Rajesh Vargheese on 16-12-2008 07:00:58 PM
From what I hear, the configuration of the connections looks good. We
will wait for the log files. Kindly turn on the log level to verbose for
JTAPI and appserver. Since this is a new environment, kindly also verify
that the CUAE and CUCM has not communication issues.

The issue that the friendly fixes appears only with a larger number of
devices.

The log files will give us more idea.

Thanks,
Rajesh

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Tim
Redekop
Sent: Tuesday, December 16, 2008 12:51 PM
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

1. The date is 10/29/2008. I tried to setup without the friendly first,
and when the CTI Route Point and Device Pool devices didn't regester, I
put the friendly on hoping this would fix the problem (it didn't)

2. Yes, CTI is check for the publisher and 1 subscriber, i have 2
subcribers total. I did try with both before but it didn't help
_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems
Replied by: Tim Redekop on 16-12-2008 07:30:44 PM
I have sent in the logs, let me know if you need anything else.
Thanks again
Tim

Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems
Replied by: ZAFAR SHAKEEL on 16-12-2008 07:50:34 PM
Hi Tim:

You may already have checked it, but can you verify the app user
controlling the devices does have the CTI enabled and control all CT
devices group permission applied:

Thanks,

-Zafar

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Tim
Redekop
Sent: Tuesday, December 16, 2008 9:53 AM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

I am having some major problems trying to get a CTI Route Point and my
Device Pool devices to show Enabled Running. They show enabled stopped
right now and I can't figure out what is wrong. I have double checked
my username and password and everything looks correct.

I have included the application and jtapi logs. I am at a client site
and time is short . Thanks for the help

2008:12:16::10:36:51(10): Info: JTP Adding 0 dynamic devices to master
list

2008:12:16::10:36:51(10): Info: JTP DHMC_CUCM_CLUSTERHMC GRPTT
RPHMC_GRPTT_RP:RoutePoint

2008:12:16::10:36:51(10): Info: JTP Registering new device
'DHMC_GRPTT_RP' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F3005:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F3005' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C29:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F1C29' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF232:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF232' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1EA:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1EA' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1FC:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1FC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C68:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553F1C68' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF859:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EF859' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EDA43:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EDA43' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF271:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF271' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF3E5:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF3E5' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF025:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF025' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEFEC:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EEFEC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF556:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF556' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEA6A:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EEA6A' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF463:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Added Device SEP0021553EF463
DevicePool DHMC_CTI_DP Line

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF463' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP Resynched all Devices in DB...

2008:12:16::10:37:51(59): Info: JTP Connected to JTAPI service v6.0
successfully

2008:12:16::10:37:51(59): Info: JTP No CTI devices configured for v6.0.

2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )

2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:36:50.773: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: SetLogLevel{ Level = (i)
4 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F3005,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C29,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF232,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1EA,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1FC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C68,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF859,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EDA43,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF271,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF3E5,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF025,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEFEC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF556,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEA6A,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF463,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner

2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )

2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner

2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )

2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner

2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )

2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner

2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )

2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner

2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )

2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: The log level has been set to level: 4
mask: 3

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 3

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F3005

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Inside device open

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
About to addListner

2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F3005 )

2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C29

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Inside device open

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
About to addListner

2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )

2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner

2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )

2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner

2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )

2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner

2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )

2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner

2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )

2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner

2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )

2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EDA43

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Inside device open

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
About to addListner

2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EDA43 )

2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:59.764: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

_______________________________________________

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Cuae-developers@developer.cisco.com

_______________________________________________
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Cuae-developers@developer.cisco.com

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Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems
Replied by: Tim Redekop on 16-12-2008 07:54:21 PM
Yes it does.

Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems
Replied by: Rajesh Vargheese on 16-12-2008 08:00:50 PM
Tim, For some reason, we are not able to open this file. Any ideas?

Thanks,
Rajesh

-----Original Message-----
From: Tim Redekop mailto:tredekop@GTRI.com
Sent: Tuesday, December 16, 2008 1:20 PM
To: Rajesh Vargheese (rvarghee); cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Here is the log file, communication between CUCM and CUAE works fine, I
tested an application that pulls data from CUCM and stores data local to
the CUAE box and this work great.

Tim

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Rajesh
Vargheese (rvarghee)
Sent: Tuesday, December 16, 2008 11:10 AM
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Tim, can you let us know couple of things.

1. What version of CUAE are you using. (send us the version number that
appears in the cuaeadmin and also the date of the jtapi jar file for
6.1). We are asking this since we had some issues with the jtapi
interface in one of those builds.

2. How many devices do you have. Were these enabled running before.

3. Can you send us the JTAPI log files.

Thanks,
Rajesh

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Tim
Redekop
Sent: Tuesday, December 16, 2008 11:53 AM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

I am having some major problems trying to get a CTI Route Point and my
Device Pool devices to show Enabled Running. They show enabled stopped
right now and I can't figure out what is wrong. I have double checked
my username and password and everything looks correct.

I have included the application and jtapi logs. I am at a client site
and time is short . Thanks for the help

2008:12:16::10:36:51(10): Info: JTP Adding 0 dynamic devices to master
list

2008:12:16::10:36:51(10): Info: JTP DHMC_CUCM_CLUSTERHMC GRPTT
RPHMC_GRPTT_RP:RoutePoint

2008:12:16::10:36:51(10): Info: JTP Registering new device
'DHMC_GRPTT_RP' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F3005:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F3005' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C29:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F1C29' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF232:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF232' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1EA:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1EA' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1FC:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1FC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C68:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553F1C68' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF859:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EF859' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EDA43:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EDA43' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF271:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF271' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF3E5:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF3E5' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF025:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF025' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEFEC:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EEFEC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF556:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF556' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEA6A:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EEA6A' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF463:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Added Device SEP0021553EF463
DevicePool DHMC_CTI_DP Line

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF463' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP Resynched all Devices in DB...

2008:12:16::10:37:51(59): Info: JTP Connected to JTAPI service v6.0
successfully

2008:12:16::10:37:51(59): Info: JTP No CTI devices configured for v6.0.


2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )
2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:36:50.773: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: SetLogLevel{ Level = (i)
4 }
2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F3005,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C29,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF232,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1EA,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1FC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C68,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF859,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EDA43,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF271,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF3E5,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF025,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEFEC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF556,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEA6A,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF463,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232
2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open
2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner
2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )
2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA
2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open
2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null
2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper
2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner
2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )
2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC
2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open
2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner
2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )
2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68
2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open
2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner
2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )
2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859
2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open
2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner
2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )
2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: The log level has been set to level: 4
mask: 3
2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 3
2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
DHMC_GRPTT_RP
2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open
2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper
2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner
2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )
2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F3005
2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Inside device open
2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
About to addListner
2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F3005 )
2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C29
2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Inside device open
2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
About to addListner
2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )
2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232
2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open
2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner
2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )
2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA
2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open
2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner
2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )
2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC
2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open
2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner
2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )
2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68
2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open
2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner
2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )
2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859
2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open
2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner
2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )
2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EDA43
2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Inside device open
2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
About to addListner
2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EDA43 )
2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:59.764: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
_______________________________________________
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_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems
Replied by: Rajesh Vargheese on 16-12-2008 08:17:58 PM
Tim, From the log files, we can see that we are not getting successful
response from the CUCM. (com.cisco.jtapi.PlatformExceptionImpl: Unable
to create provider -- directory login timeout) Most likely it is because
CTI Manager was not able to communicate with the LDAP server integration
for CUCM. Can you check if the CUCM is setup correctly.

We are getting

java.lang.Exception: addListener could not open provider :
10.90.21.11,10.90.21.13;login=cuaeCTIuser:
com.cisco.jtapi.PlatformExceptionImpl: Unable to create provider --
directory login timeout
at metreos.service.jtapi.ProviderWrapper.addListener(Unknown
Source)
at metreos.service.jtapi.Device.open(Unknown Source)
at metreos.service.jtapi.DeviceMap.add(Unknown Source)
at metreos.service.jtapi.JTapiServer.registerDevice(Unknown
Source)
at metreos.service.jtapi.JTapiServer.doReceived(Unknown Source)
at metreos.service.jtapi.JTapiServer.received(Unknown Source)
at metreos.service.jtapi.JTapiServer.received(Unknown Source)
at
metreos.core.ipc.flatmaps.FlatmapIpcListenerAdapter.received(FlatmapIpcL
istenerAdapter.java:57)
at
metreos.core.ipc.flatmaps.FlatmapIpcListenerAdapter.received(FlatmapIpcL
istenerAdapter.java:19)
at
metreos.core.net.ipc.IpcConnection.fireReceived(IpcConnection.java:586)
at
metreos.core.net.ipc.IpcConnection.run(IpcConnection.java:364)
Caused by: com.cisco.jtapi.PlatformExceptionImpl: Unable to create
provider -- directory login timeout
at com.cisco.jtapi.CiscoJtapiPeerImpl.getProvider(CTQF)
at metreos.service.jtapi.ProviderFactory.getProvider(Unknown
Source)
at metreos.service.jtapi.ProviderWrapper.openProvider(Unknown
Source)
... 11 more

From CISCO trouble shooting guide.

"Unable to create provider -- directory login timeout" Message
This error occurs when there is no authentication response from CTI for
the ProviderOpenRequest. It could fail because of:

*LDAP connectivity problems

*Database delays

*The CTIManager being busy for some other reason and therefore unable to
honor the request


Thanks,
Rajesh

-----Original Message-----
From: Tim Redekop mailto:tredekop@GTRI.com
Sent: Tuesday, December 16, 2008 2:04 PM
To: Rajesh Vargheese (rvarghee); cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Try this

________________________________

From: Rajesh Vargheese (rvarghee) mailto:rvarghee@cisco.com
Sent: Tue 12/16/2008 1:00 PM
To: Tim Redekop; cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems


Tim, For some reason, we are not able to open this file. Any ideas?

Thanks,
Rajesh

-----Original Message-----
From: Tim Redekop mailto:tredekop@GTRI.com
Sent: Tuesday, December 16, 2008 1:20 PM
To: Rajesh Vargheese (rvarghee); cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Here is the log file, communication between CUCM and CUAE works fine, I
tested an application that pulls data from CUCM and stores data local to
the CUAE box and this work great.

Tim

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Rajesh
Vargheese (rvarghee)
Sent: Tuesday, December 16, 2008 11:10 AM
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Tim, can you let us know couple of things.

1. What version of CUAE are you using. (send us the version number that
appears in the cuaeadmin and also the date of the jtapi jar file for
6.1). We are asking this since we had some issues with the jtapi
interface in one of those builds.

2. How many devices do you have. Were these enabled running before.

3. Can you send us the JTAPI log files.

Thanks,
Rajesh

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Tim
Redekop
Sent: Tuesday, December 16, 2008 11:53 AM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

I am having some major problems trying to get a CTI Route Point and my
Device Pool devices to show Enabled Running. They show enabled stopped
right now and I can't figure out what is wrong. I have double checked
my username and password and everything looks correct.

I have included the application and jtapi logs. I am at a client site
and time is short . Thanks for the help

2008:12:16::10:36:51(10): Info: JTP Adding 0 dynamic devices to master
list

2008:12:16::10:36:51(10): Info: JTP DHMC_CUCM_CLUSTERHMC GRPTT
RPHMC_GRPTT_RP:RoutePoint

2008:12:16::10:36:51(10): Info: JTP Registering new device
'DHMC_GRPTT_RP' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F3005:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F3005' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C29:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F1C29' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF232:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF232' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1EA:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1EA' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1FC:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1FC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C68:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553F1C68' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF859:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EF859' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EDA43:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EDA43' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF271:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF271' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF3E5:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF3E5' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF025:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF025' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEFEC:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EEFEC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF556:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF556' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEA6A:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EEA6A' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF463:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Added Device SEP0021553EF463
DevicePool DHMC_CTI_DP Line

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF463' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP Resynched all Devices in DB...

2008:12:16::10:37:51(59): Info: JTP Connected to JTAPI service v6.0
successfully

2008:12:16::10:37:51(59): Info: JTP No CTI devices configured for v6.0.


2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )
2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:36:50.773: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: SetLogLevel{ Level = (i)
4 }
2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F3005,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C29,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF232,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1EA,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1FC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C68,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF859,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EDA43,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF271,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF3E5,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF025,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEFEC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF556,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEA6A,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF463,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }
2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232
2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open
2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner
2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )
2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA
2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open
2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null
2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper
2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner
2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )
2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC
2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open
2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner
2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )
2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68
2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open
2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner
2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )
2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859
2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open
2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner
2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )
2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: The log level has been set to level: 4
mask: 3
2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 3
2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
DHMC_GRPTT_RP
2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open
2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper
2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner
2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )
2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F3005
2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Inside device open
2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
About to addListner
2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F3005 )
2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C29
2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Inside device open
2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
About to addListner
2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )
2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232
2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open
2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner
2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )
2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA
2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open
2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner
2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )
2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC
2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open
2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner
2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )
2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68
2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open
2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner
2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )
2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859
2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open
2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner
2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )
2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6
2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EDA43
2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Inside device open
2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Provider Wrapper is null
2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav: Got
Provider Wrapper
2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
About to addListner
2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EDA43 )
2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser
2008:12:16::10:37:59.764: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice
_______________________________________________
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_______________________________________________
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Cuae-developers@developer.cisco.com


_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

Subject: Re: CUCM Version 6.1 JTAPI and CTI problems
Replied by: Craig Thrall on 16-12-2008 08:25:34 PM
Tim,

Are you using extension mobility? Here's what we found worked for us. Note that it might not be complete or correct, and I'm sure somebody from Cisco will correct me if I lead you astray.

1. Make sure your application user is a member of the "Standard CTI Enabled" group.
2. Log out your users from the phones.
3. Make sure "Allow Control of Device from CTI" is checked on all your end users.
4. I believe the user overrides the device, but if you have static devices (no ext mob), check "Allow Control of Device from CTI".
5. Have your user login if you are using ext mob.
6. Delete and re-add a device in your CUAE device pool. I think this effectively forces CUAE to re-try the JTAPI registration.

My advice to you would be to try all these steps with one device. Figuring out the correct configuration with many devices and users is hard.

Good luck,

Craig

Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems
Replied by: Tim Redekop on 16-12-2008 08:51:53 PM
This is what I have in the current logs

13:49:12.842 V JTP **** Done with adding dynamic device to list *****

13:49:12.857 I JTP DHMC_CLUSTERHMC_GRPTT_RPHMC_GRPTT_RP:RoutePoint

13:49:12.857 V JTP **** Start Associate Device Name to Device Pool ***

13:49:12.857 V JTP **** Done Associating Device Name to Device Pool ***

13:49:12.857 V JTP **** Adding Device to Device HashTable ***

13:49:12.857 I JTP Added Device DHMC_GRPTT_RP DevicePool DHMC_GRPTT_RP
Line

13:49:12.857 V JTP **** Done Adding Device to Device HashTable ***

13:49:12.857 V JTP **** About to register device ***

13:49:12.857 V JTP About to register Device DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: In Proxy Send Register for DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: Printing Device Information: Device Type is
3, Username is cuaeCTIuser, password is CUAEct!user, citiManager is
10.90.21.13

13:49:12.857 V JTP Gaurav: In Proxy Send Register - About to use IPC
Client to write for DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: In Proxy Send Register - Done writing for
DHMC_GRPTT_RP

13:49:12.857 I JTP Registering new device 'DHMC_GRPTT_RP' type: False
under DHMC_CLUSTER with JTAPI service v6.1

I am no longer getting the other error that I can see ( the directory
login timeout error that Rajesh mentioned)

Thanks

Tim

________________________________

From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Zafar
Shakeel (zshakeel)
Sent: Tuesday, December 16, 2008 12:53 PM
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Hi Tim:

You may already have checked it, but can you verify the app user
controlling the devices does have the CTI enabled and control all CT
devices group permission applied:

Thanks,

-Zafar

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Tim
Redekop
Sent: Tuesday, December 16, 2008 9:53 AM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

I am having some major problems trying to get a CTI Route Point and my
Device Pool devices to show Enabled Running. They show enabled stopped
right now and I can't figure out what is wrong. I have double checked
my username and password and everything looks correct.

I have included the application and jtapi logs. I am at a client site
and time is short . Thanks for the help

2008:12:16::10:36:51(10): Info: JTP Adding 0 dynamic devices to master
list

2008:12:16::10:36:51(10): Info: JTP DHMC_CUCM_CLUSTERHMC GRPTT
RPHMC_GRPTT_RP:RoutePoint

2008:12:16::10:36:51(10): Info: JTP Registering new device
'DHMC_GRPTT_RP' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F3005:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F3005' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C29:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F1C29' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF232:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF232' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1EA:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1EA' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1FC:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1FC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C68:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553F1C68' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF859:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EF859' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EDA43:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EDA43' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF271:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF271' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF3E5:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF3E5' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF025:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF025' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEFEC:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EEFEC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF556:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF556' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEA6A:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EEA6A' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF463:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Added Device SEP0021553EF463
DevicePool DHMC_CTI_DP Line

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF463' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP Resynched all Devices in DB...

2008:12:16::10:37:51(59): Info: JTP Connected to JTAPI service v6.0
successfully

2008:12:16::10:37:51(59): Info: JTP No CTI devices configured for v6.0.

2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )

2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:36:50.773: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: SetLogLevel{ Level = (i)
4 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F3005,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C29,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF232,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1EA,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1FC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C68,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF859,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EDA43,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF271,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF3E5,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF025,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEFEC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF556,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEA6A,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF463,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner

2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )

2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner

2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )

2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner

2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )

2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner

2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )

2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner

2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )

2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: The log level has been set to level: 4
mask: 3

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 3

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F3005

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Inside device open

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
About to addListner

2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F3005 )

2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C29

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Inside device open

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
About to addListner

2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )

2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner

2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )

2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner

2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )

2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner

2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )

2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner

2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )

2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner

2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )

2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EDA43

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Inside device open

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
About to addListner

2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EDA43 )

2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:59.764: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

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Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems
Replied by: Rajesh Vargheese on 16-12-2008 08:54:07 PM
Tim, The log that you are seeing is the appserver log. The error is in
the JTAPI log. (similar to the ones that you send me). Can you check if
you are seeing the error in the JTAPI logs.

Thanks,
Rajesh


________________________________

From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Tim
Redekop
Sent: Tuesday, December 16, 2008 2:52 PM
To: Zafar Shakeel (zshakeel); cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems


This is what I have in the current logs

13:49:12.842 V JTP **** Done with adding dynamic device to list *****

13:49:12.857 I JTP DHMC_CLUSTERHMC_GRPTT_RPHMC_GRPTT_RP:RoutePoint

13:49:12.857 V JTP **** Start Associate Device Name to Device Pool ***

13:49:12.857 V JTP **** Done Associating Device Name to Device Pool ***

13:49:12.857 V JTP **** Adding Device to Device HashTable ***

13:49:12.857 I JTP Added Device DHMC_GRPTT_RP DevicePool DHMC_GRPTT_RP
Line

13:49:12.857 V JTP **** Done Adding Device to Device HashTable ***

13:49:12.857 V JTP **** About to register device ***

13:49:12.857 V JTP About to register Device DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: In Proxy Send Register for DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: Printing Device Information: Device Type is
3, Username is cuaeCTIuser, password is CUAEct!user, citiManager is
10.90.21.13

13:49:12.857 V JTP Gaurav: In Proxy Send Register - About to use IPC
Client to write for DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: In Proxy Send Register - Done writing for
DHMC_GRPTT_RP

13:49:12.857 I JTP Registering new device 'DHMC_GRPTT_RP' type: False
under DHMC_CLUSTER with JTAPI service v6.1

I am no longer getting the other error that I can see ( the directory
login timeout error that Rajesh mentioned)

Thanks

Tim

________________________________

From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Zafar
Shakeel (zshakeel)
Sent: Tuesday, December 16, 2008 12:53 PM
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Hi Tim:

You may already have checked it, but can you verify the app user
controlling the devices does have the CTI enabled and control all CT
devices group permission applied:

Thanks,

-Zafar

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Tim
Redekop
Sent: Tuesday, December 16, 2008 9:53 AM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

I am having some major problems trying to get a CTI Route Point and my
Device Pool devices to show Enabled Running. They show enabled stopped
right now and I can't figure out what is wrong. I have double checked
my username and password and everything looks correct.

I have included the application and jtapi logs. I am at a client site
and time is short . Thanks for the help

2008:12:16::10:36:51(10): Info: JTP Adding 0 dynamic devices to master
list

2008:12:16::10:36:51(10): Info: JTP DHMC_CUCM_CLUSTERHMC GRPTT
RPHMC_GRPTT_RP:RoutePoint

2008:12:16::10:36:51(10): Info: JTP Registering new device
'DHMC_GRPTT_RP' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F3005:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F3005' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C29:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F1C29' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF232:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF232' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1EA:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1EA' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1FC:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1FC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C68:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553F1C68' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF859:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EF859' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EDA43:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EDA43' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF271:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF271' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF3E5:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF3E5' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF025:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF025' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEFEC:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EEFEC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF556:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF556' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEA6A:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EEA6A' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF463:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Added Device SEP0021553EF463
DevicePool DHMC_CTI_DP Line

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF463' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP Resynched all Devices in DB...

2008:12:16::10:37:51(59): Info: JTP Connected to JTAPI service v6.0
successfully

2008:12:16::10:37:51(59): Info: JTP No CTI devices configured for v6.0.

2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )

2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:36:50.773: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: SetLogLevel{ Level = (i)
4 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F3005,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C29,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF232,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1EA,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1FC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C68,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF859,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EDA43,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF271,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF3E5,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF025,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEFEC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF556,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEA6A,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF463,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner

2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )

2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner

2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )

2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner

2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )

2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner

2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )

2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner

2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )

2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: The log level has been set to level: 4
mask: 3

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 3

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F3005

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Inside device open

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
About to addListner

2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F3005 )

2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C29

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Inside device open

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
About to addListner

2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )

2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner

2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )

2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner

2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )

2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner

2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )

2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner

2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )

2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner

2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )

2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EDA43

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Inside device open

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
About to addListner

2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EDA43 )

2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:59.764: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

_______________________________________________

Cuae-developers mailing list

Cuae-developers@developer.cisco.com

_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

Attachment not added (content type not allowed): "att1.html"
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Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems
Replied by: Tim Redekop on 16-12-2008 08:57:59 PM
This is the jtapi 6.1 log

2008:12:16::13:44:00.688: Error: Thread[WrapperSimpleAppMain,5,main]:
Cisco Jtapi version 6.1(1.1000)-1 Release

2008:12:16::13:44:07.439: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.631: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.631: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.787: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.787: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.959: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.959: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:49:12.748: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:49:12.748: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: Register{ CtiManager =
(s) 10.90.21.13, CtiManager = (s) 10.90.21.15, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Inside synchronized registerDevice

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Printing Device Map : Device
Type is 3

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::13:49:12.873: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::13:49:12.873: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): looking for provider
10.90.21.13,10.90.21.15;login=cuaeCTIuser


________________________________

From: Rajesh Vargheese (rvarghee) mailto:rvarghee@cisco.com
Sent: Tuesday, December 16, 2008 1:54 PM
To: Tim Redekop; Zafar Shakeel (zshakeel);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Tim, The log that you are seeing is the appserver log. The error is in
the JTAPI log. (similar to the ones that you send me). Can you check if
you are seeing the error in the JTAPI logs.

Thanks,

Rajesh


________________________________

From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Tim
Redekop
Sent: Tuesday, December 16, 2008 2:52 PM
To: Zafar Shakeel (zshakeel); cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

This is what I have in the current logs

13:49:12.842 V JTP **** Done with adding dynamic device to list *****

13:49:12.857 I JTP DHMC_CLUSTERHMC_GRPTT_RPHMC_GRPTT_RP:RoutePoint

13:49:12.857 V JTP **** Start Associate Device Name to Device Pool ***

13:49:12.857 V JTP **** Done Associating Device Name to Device Pool ***

13:49:12.857 V JTP **** Adding Device to Device HashTable ***

13:49:12.857 I JTP Added Device DHMC_GRPTT_RP DevicePool DHMC_GRPTT_RP
Line

13:49:12.857 V JTP **** Done Adding Device to Device HashTable ***

13:49:12.857 V JTP **** About to register device ***

13:49:12.857 V JTP About to register Device DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: In Proxy Send Register for DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: Printing Device Information: Device Type is
3, Username is cuaeCTIuser, password is CUAEct!user, citiManager is
10.90.21.13

13:49:12.857 V JTP Gaurav: In Proxy Send Register - About to use IPC
Client to write for DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: In Proxy Send Register - Done writing for
DHMC_GRPTT_RP

13:49:12.857 I JTP Registering new device 'DHMC_GRPTT_RP' type: False
under DHMC_CLUSTER with JTAPI service v6.1

I am no longer getting the other error that I can see ( the directory
login timeout error that Rajesh mentioned)

Thanks

Tim

________________________________

From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Zafar
Shakeel (zshakeel)
Sent: Tuesday, December 16, 2008 12:53 PM
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Hi Tim:

You may already have checked it, but can you verify the app user
controlling the devices does have the CTI enabled and control all CT
devices group permission applied:

Thanks,

-Zafar

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Tim
Redekop
Sent: Tuesday, December 16, 2008 9:53 AM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

I am having some major problems trying to get a CTI Route Point and my
Device Pool devices to show Enabled Running. They show enabled stopped
right now and I can't figure out what is wrong. I have double checked
my username and password and everything looks correct.

I have included the application and jtapi logs. I am at a client site
and time is short . Thanks for the help

2008:12:16::10:36:51(10): Info: JTP Adding 0 dynamic devices to master
list

2008:12:16::10:36:51(10): Info: JTP DHMC_CUCM_CLUSTERHMC GRPTT
RPHMC_GRPTT_RP:RoutePoint

2008:12:16::10:36:51(10): Info: JTP Registering new device
'DHMC_GRPTT_RP' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F3005:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F3005' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C29:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F1C29' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF232:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF232' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1EA:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1EA' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1FC:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1FC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C68:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553F1C68' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF859:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EF859' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EDA43:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EDA43' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF271:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF271' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF3E5:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF3E5' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF025:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF025' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEFEC:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EEFEC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF556:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF556' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEA6A:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EEA6A' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF463:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Added Device SEP0021553EF463
DevicePool DHMC_CTI_DP Line

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF463' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP Resynched all Devices in DB...

2008:12:16::10:37:51(59): Info: JTP Connected to JTAPI service v6.0
successfully

2008:12:16::10:37:51(59): Info: JTP No CTI devices configured for v6.0.

2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )

2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:36:50.773: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: SetLogLevel{ Level = (i)
4 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F3005,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C29,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF232,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1EA,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1FC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C68,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF859,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EDA43,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF271,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF3E5,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF025,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEFEC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF556,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEA6A,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF463,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner

2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )

2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner

2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )

2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner

2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )

2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner

2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )

2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner

2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )

2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: The log level has been set to level: 4
mask: 3

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 3

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F3005

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Inside device open

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
About to addListner

2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F3005 )

2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C29

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Inside device open

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
About to addListner

2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )

2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner

2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )

2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner

2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )

2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner

2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )

2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner

2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )

2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner

2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )

2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EDA43

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Inside device open

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
About to addListner

2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EDA43 )

2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:59.764: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

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Cuae-developers@developer.cisco.com

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Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems
Replied by: Rajesh Vargheese on 16-12-2008 09:03:30 PM
Tim, Can you try adding one device now and send us the entire 6.1 jtapi
logs. (in verbose). Kindly also mention the device name, so that i can
walkthrough the log file.

Thanks,
Rajesh


________________________________

From: Tim Redekop mailto:tredekop@GTRI.com
Sent: Tuesday, December 16, 2008 2:58 PM
To: Rajesh Vargheese (rvarghee); Zafar Shakeel (zshakeel);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems


This is the jtapi 6.1 log

2008:12:16::13:44:00.688: Error: Thread[WrapperSimpleAppMain,5,main]:
Cisco Jtapi version 6.1(1.1000)-1 Release

2008:12:16::13:44:07.439: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.631: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.631: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.787: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.787: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.959: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.959: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:49:12.748: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:49:12.748: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: Register{ CtiManager =
(s) 10.90.21.13, CtiManager = (s) 10.90.21.15, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Inside synchronized registerDevice

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Printing Device Map : Device
Type is 3

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::13:49:12.873: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::13:49:12.873: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): looking for provider
10.90.21.13,10.90.21.15;login=cuaeCTIuser


________________________________

From: Rajesh Vargheese (rvarghee) mailto:rvarghee@cisco.com
Sent: Tuesday, December 16, 2008 1:54 PM
To: Tim Redekop; Zafar Shakeel (zshakeel);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Tim, The log that you are seeing is the appserver log. The error is in
the JTAPI log. (similar to the ones that you send me). Can you check if
you are seeing the error in the JTAPI logs.

Thanks,

Rajesh


________________________________

From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Tim
Redekop
Sent: Tuesday, December 16, 2008 2:52 PM
To: Zafar Shakeel (zshakeel); cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

This is what I have in the current logs

13:49:12.842 V JTP **** Done with adding dynamic device to list *****

13:49:12.857 I JTP DHMC_CLUSTERHMC_GRPTT_RPHMC_GRPTT_RP:RoutePoint

13:49:12.857 V JTP **** Start Associate Device Name to Device Pool ***

13:49:12.857 V JTP **** Done Associating Device Name to Device Pool ***

13:49:12.857 V JTP **** Adding Device to Device HashTable ***

13:49:12.857 I JTP Added Device DHMC_GRPTT_RP DevicePool DHMC_GRPTT_RP
Line

13:49:12.857 V JTP **** Done Adding Device to Device HashTable ***

13:49:12.857 V JTP **** About to register device ***

13:49:12.857 V JTP About to register Device DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: In Proxy Send Register for DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: Printing Device Information: Device Type is
3, Username is cuaeCTIuser, password is CUAEct!user, citiManager is
10.90.21.13

13:49:12.857 V JTP Gaurav: In Proxy Send Register - About to use IPC
Client to write for DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: In Proxy Send Register - Done writing for
DHMC_GRPTT_RP

13:49:12.857 I JTP Registering new device 'DHMC_GRPTT_RP' type: False
under DHMC_CLUSTER with JTAPI service v6.1

I am no longer getting the other error that I can see ( the directory
login timeout error that Rajesh mentioned)

Thanks

Tim

________________________________

From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Zafar
Shakeel (zshakeel)
Sent: Tuesday, December 16, 2008 12:53 PM
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Hi Tim:

You may already have checked it, but can you verify the app user
controlling the devices does have the CTI enabled and control all CT
devices group permission applied:

Thanks,

-Zafar

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Tim
Redekop
Sent: Tuesday, December 16, 2008 9:53 AM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

I am having some major problems trying to get a CTI Route Point and my
Device Pool devices to show Enabled Running. They show enabled stopped
right now and I can't figure out what is wrong. I have double checked
my username and password and everything looks correct.

I have included the application and jtapi logs. I am at a client site
and time is short . Thanks for the help

2008:12:16::10:36:51(10): Info: JTP Adding 0 dynamic devices to master
list

2008:12:16::10:36:51(10): Info: JTP DHMC_CUCM_CLUSTERHMC GRPTT
RPHMC_GRPTT_RP:RoutePoint

2008:12:16::10:36:51(10): Info: JTP Registering new device
'DHMC_GRPTT_RP' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F3005:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F3005' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C29:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F1C29' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF232:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF232' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1EA:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1EA' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1FC:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1FC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C68:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553F1C68' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF859:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EF859' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EDA43:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EDA43' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF271:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF271' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF3E5:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF3E5' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF025:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF025' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEFEC:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EEFEC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF556:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF556' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEA6A:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EEA6A' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF463:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Added Device SEP0021553EF463
DevicePool DHMC_CTI_DP Line

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF463' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP Resynched all Devices in DB...

2008:12:16::10:37:51(59): Info: JTP Connected to JTAPI service v6.0
successfully

2008:12:16::10:37:51(59): Info: JTP No CTI devices configured for v6.0.

2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )

2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:36:50.773: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: SetLogLevel{ Level = (i)
4 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F3005,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C29,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF232,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1EA,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1FC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C68,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF859,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EDA43,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF271,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF3E5,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF025,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEFEC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF556,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEA6A,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF463,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner

2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )

2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner

2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )

2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner

2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )

2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner

2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )

2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner

2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )

2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: The log level has been set to level: 4
mask: 3

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 3

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F3005

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Inside device open

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
About to addListner

2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F3005 )

2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C29

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Inside device open

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
About to addListner

2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )

2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner

2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )

2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner

2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )

2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner

2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )

2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner

2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )

2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner

2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )

2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EDA43

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Inside device open

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
About to addListner

2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EDA43 )

2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:59.764: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

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Cuae-developers@developer.cisco.com

_______________________________________________
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Cuae-developers@developer.cisco.com

Attachment not added (content type not allowed): "att1.html"
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Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems
Replied by: Tim Redekop on 16-12-2008 09:10:00 PM
I started from scratch. The device is SEP001DA2311FC3.

Thanks

Tim

2008:12:16::13:44:00.688: Error: Thread[WrapperSimpleAppMain,5,main]:
Cisco Jtapi version 6.1(1.1000)-1 Release

2008:12:16::13:44:07.439: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.631: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.631: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.787: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.787: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.959: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.959: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:49:12.748: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:49:12.748: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: Register{ CtiManager =
(s) 10.90.21.13, CtiManager = (s) 10.90.21.15, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Inside synchronized registerDevice

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Printing Device Map : Device
Type is 3

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::13:49:12.873: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::13:49:12.873: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): looking for provider
10.90.21.13,10.90.21.15;login=cuaeCTIuser

2008:12:16::14:07:24.962: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::14:07:24.962: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::14:07:25.040: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: Register{ CtiManager =
(s) 10.90.21.13, CtiManager = (s) 10.90.21.15, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::14:07:25.040: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Inside synchronized registerDevice

2008:12:16::14:07:25.040: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Printing Device Map : Device
Type is 3

2008:12:16::14:07:25.040: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::14:07:25.040: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::14:07:25.040: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::14:07:25.040: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::14:07:25.040: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::14:07:25.040: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::14:07:25.040: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): looking for provider
10.90.21.13,10.90.21.15;login=cuaeCTIuser

2008:12:16::14:08:00.871: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::14:08:00.871: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::14:08:00.980: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: Register{ CtiManager =
(s) 10.90.21.13, CtiManager = (s) 10.90.21.15, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::14:08:00.980: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Inside synchronized registerDevice

2008:12:16::14:08:00.980: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Printing Device Map : Device
Type is 3

2008:12:16::14:08:00.980: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::14:08:00.980: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::14:08:00.980: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::14:08:00.980: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::14:08:00.980: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::14:08:00.980: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::14:08:00.980: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): looking for provider
10.90.21.13,10.90.21.15;login=cuaeCTIuser

2008:12:16::14:08:00.980: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: Register{ CtiManager =
(s) 10.90.21.13, CtiManager = (s) 10.90.21.15, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP001DA2311FC3,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::14:08:01.230: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Inside synchronized registerDevice

2008:12:16::14:08:01.230: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Printing Device Map : Device
Type is 6

2008:12:16::14:08:01.230: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Registering for Device name is
SEP001DA2311FC3

2008:12:16::14:08:01.230: Info: mon-dev( SEP001DA2311FC3 ): Gaurav:
Inside device open

2008:12:16::14:08:01.230: Info: mon-dev( SEP001DA2311FC3 ): Gaurav:
Provider Wrapper is null

2008:12:16::14:08:01.230: Info: mon-dev( SEP001DA2311FC3 ): Gaurav: Got
Provider Wrapper

2008:12:16::14:08:01.230: Info: mon-dev( SEP001DA2311FC3 ): Gaurav:
About to addListner

2008:12:16::14:08:01.230: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): addListener added device mon-dev(
SEP001DA2311FC3 )

2008:12:16::14:08:01.230: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): looking for provider
10.90.21.13,10.90.21.15;login=cuaeCTIuser


________________________________

From: Rajesh Vargheese (rvarghee) mailto:rvarghee@cisco.com
Sent: Tuesday, December 16, 2008 2:04 PM
To: Tim Redekop; Zafar Shakeel (zshakeel);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Tim, Can you try adding one device now and send us the entire 6.1 jtapi
logs. (in verbose). Kindly also mention the device name, so that i can
walkthrough the log file.

Thanks,

Rajesh


________________________________

From: Tim Redekop mailto:tredekop@GTRI.com
Sent: Tuesday, December 16, 2008 2:58 PM
To: Rajesh Vargheese (rvarghee); Zafar Shakeel (zshakeel);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

This is the jtapi 6.1 log

2008:12:16::13:44:00.688: Error: Thread[WrapperSimpleAppMain,5,main]:
Cisco Jtapi version 6.1(1.1000)-1 Release

2008:12:16::13:44:07.439: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.631: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.631: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.787: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.787: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.959: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.959: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:49:12.748: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:49:12.748: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: Register{ CtiManager =
(s) 10.90.21.13, CtiManager = (s) 10.90.21.15, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Inside synchronized registerDevice

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Printing Device Map : Device
Type is 3

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::13:49:12.873: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::13:49:12.873: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): looking for provider
10.90.21.13,10.90.21.15;login=cuaeCTIuser


________________________________

From: Rajesh Vargheese (rvarghee) mailto:rvarghee@cisco.com
Sent: Tuesday, December 16, 2008 1:54 PM
To: Tim Redekop; Zafar Shakeel (zshakeel);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Tim, The log that you are seeing is the appserver log. The error is in
the JTAPI log. (similar to the ones that you send me). Can you check if
you are seeing the error in the JTAPI logs.

Thanks,

Rajesh


________________________________

From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Tim
Redekop
Sent: Tuesday, December 16, 2008 2:52 PM
To: Zafar Shakeel (zshakeel); cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

This is what I have in the current logs

13:49:12.842 V JTP **** Done with adding dynamic device to list *****

13:49:12.857 I JTP DHMC_CLUSTERHMC_GRPTT_RPHMC_GRPTT_RP:RoutePoint

13:49:12.857 V JTP **** Start Associate Device Name to Device Pool ***

13:49:12.857 V JTP **** Done Associating Device Name to Device Pool ***

13:49:12.857 V JTP **** Adding Device to Device HashTable ***

13:49:12.857 I JTP Added Device DHMC_GRPTT_RP DevicePool DHMC_GRPTT_RP
Line

13:49:12.857 V JTP **** Done Adding Device to Device HashTable ***

13:49:12.857 V JTP **** About to register device ***

13:49:12.857 V JTP About to register Device DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: In Proxy Send Register for DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: Printing Device Information: Device Type is
3, Username is cuaeCTIuser, password is CUAEct!user, citiManager is
10.90.21.13

13:49:12.857 V JTP Gaurav: In Proxy Send Register - About to use IPC
Client to write for DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: In Proxy Send Register - Done writing for
DHMC_GRPTT_RP

13:49:12.857 I JTP Registering new device 'DHMC_GRPTT_RP' type: False
under DHMC_CLUSTER with JTAPI service v6.1

I am no longer getting the other error that I can see ( the directory
login timeout error that Rajesh mentioned)

Thanks

Tim

________________________________

From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Zafar
Shakeel (zshakeel)
Sent: Tuesday, December 16, 2008 12:53 PM
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Hi Tim:

You may already have checked it, but can you verify the app user
controlling the devices does have the CTI enabled and control all CT
devices group permission applied:

Thanks,

-Zafar

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Tim
Redekop
Sent: Tuesday, December 16, 2008 9:53 AM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

I am having some major problems trying to get a CTI Route Point and my
Device Pool devices to show Enabled Running. They show enabled stopped
right now and I can't figure out what is wrong. I have double checked
my username and password and everything looks correct.

I have included the application and jtapi logs. I am at a client site
and time is short . Thanks for the help

2008:12:16::10:36:51(10): Info: JTP Adding 0 dynamic devices to master
list

2008:12:16::10:36:51(10): Info: JTP DHMC_CUCM_CLUSTERHMC GRPTT
RPHMC_GRPTT_RP:RoutePoint

2008:12:16::10:36:51(10): Info: JTP Registering new device
'DHMC_GRPTT_RP' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F3005:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F3005' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C29:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F1C29' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF232:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF232' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1EA:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1EA' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1FC:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1FC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C68:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553F1C68' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF859:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EF859' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EDA43:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EDA43' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF271:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF271' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF3E5:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF3E5' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF025:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF025' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEFEC:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EEFEC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF556:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF556' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEA6A:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EEA6A' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF463:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Added Device SEP0021553EF463
DevicePool DHMC_CTI_DP Line

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF463' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP Resynched all Devices in DB...

2008:12:16::10:37:51(59): Info: JTP Connected to JTAPI service v6.0
successfully

2008:12:16::10:37:51(59): Info: JTP No CTI devices configured for v6.0.

2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )

2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:36:50.773: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: SetLogLevel{ Level = (i)
4 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F3005,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C29,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF232,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1EA,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1FC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C68,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF859,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EDA43,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF271,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF3E5,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF025,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEFEC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF556,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEA6A,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF463,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner

2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )

2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner

2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )

2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner

2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )

2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner

2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )

2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner

2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )

2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: The log level has been set to level: 4
mask: 3

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 3

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F3005

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Inside device open

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
About to addListner

2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F3005 )

2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C29

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Inside device open

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
About to addListner

2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )

2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner

2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )

2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner

2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )

2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner

2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )

2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner

2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )

2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner

2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )

2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EDA43

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Inside device open

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
About to addListner

2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EDA43 )

2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:59.764: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

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Cuae-developers@developer.cisco.com

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Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems
Replied by: Rajesh Vargheese on 16-12-2008 09:16:09 PM
Tim,

Can you check under $instal_dir\Framework\1.0 if there is a set of logs
with the name jtapi*. If so, can you sent it to us. Did we make any
changes to get rid of the error messgae that we were getting?

Also, is there a way we can access the box remotely so that I can take a
quick look at it to make it faster.

Thanks,
Rajesh


________________________________

From: Tim Redekop mailto:tredekop@GTRI.com
Sent: Tuesday, December 16, 2008 3:10 PM
To: Rajesh Vargheese (rvarghee); Zafar Shakeel (zshakeel);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems


I started from scratch. The device is SEP001DA2311FC3.

Thanks

Tim

2008:12:16::13:44:00.688: Error: Thread[WrapperSimpleAppMain,5,main]:
Cisco Jtapi version 6.1(1.1000)-1 Release

2008:12:16::13:44:07.439: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.631: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.631: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.787: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.787: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.959: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.959: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:49:12.748: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:49:12.748: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: Register{ CtiManager =
(s) 10.90.21.13, CtiManager = (s) 10.90.21.15, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Inside synchronized registerDevice

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Printing Device Map : Device
Type is 3

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::13:49:12.873: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::13:49:12.873: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): looking for provider
10.90.21.13,10.90.21.15;login=cuaeCTIuser

2008:12:16::14:07:24.962: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::14:07:24.962: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::14:07:25.040: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: Register{ CtiManager =
(s) 10.90.21.13, CtiManager = (s) 10.90.21.15, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::14:07:25.040: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Inside synchronized registerDevice

2008:12:16::14:07:25.040: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Printing Device Map : Device
Type is 3

2008:12:16::14:07:25.040: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::14:07:25.040: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::14:07:25.040: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::14:07:25.040: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::14:07:25.040: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::14:07:25.040: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::14:07:25.040: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): looking for provider
10.90.21.13,10.90.21.15;login=cuaeCTIuser

2008:12:16::14:08:00.871: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::14:08:00.871: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::14:08:00.980: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: Register{ CtiManager =
(s) 10.90.21.13, CtiManager = (s) 10.90.21.15, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::14:08:00.980: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Inside synchronized registerDevice

2008:12:16::14:08:00.980: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Printing Device Map : Device
Type is 3

2008:12:16::14:08:00.980: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::14:08:00.980: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::14:08:00.980: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::14:08:00.980: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::14:08:00.980: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::14:08:00.980: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::14:08:00.980: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): looking for provider
10.90.21.13,10.90.21.15;login=cuaeCTIuser

2008:12:16::14:08:00.980: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: Register{ CtiManager =
(s) 10.90.21.13, CtiManager = (s) 10.90.21.15, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP001DA2311FC3,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::14:08:01.230: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Inside synchronized registerDevice

2008:12:16::14:08:01.230: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Printing Device Map : Device
Type is 6

2008:12:16::14:08:01.230: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Registering for Device name is
SEP001DA2311FC3

2008:12:16::14:08:01.230: Info: mon-dev( SEP001DA2311FC3 ): Gaurav:
Inside device open

2008:12:16::14:08:01.230: Info: mon-dev( SEP001DA2311FC3 ): Gaurav:
Provider Wrapper is null

2008:12:16::14:08:01.230: Info: mon-dev( SEP001DA2311FC3 ): Gaurav: Got
Provider Wrapper

2008:12:16::14:08:01.230: Info: mon-dev( SEP001DA2311FC3 ): Gaurav:
About to addListner

2008:12:16::14:08:01.230: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): addListener added device mon-dev(
SEP001DA2311FC3 )

2008:12:16::14:08:01.230: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): looking for provider
10.90.21.13,10.90.21.15;login=cuaeCTIuser


________________________________

From: Rajesh Vargheese (rvarghee) mailto:rvarghee@cisco.com
Sent: Tuesday, December 16, 2008 2:04 PM
To: Tim Redekop; Zafar Shakeel (zshakeel);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Tim, Can you try adding one device now and send us the entire 6.1 jtapi
logs. (in verbose). Kindly also mention the device name, so that i can
walkthrough the log file.

Thanks,

Rajesh


________________________________

From: Tim Redekop mailto:tredekop@GTRI.com
Sent: Tuesday, December 16, 2008 2:58 PM
To: Rajesh Vargheese (rvarghee); Zafar Shakeel (zshakeel);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

This is the jtapi 6.1 log

2008:12:16::13:44:00.688: Error: Thread[WrapperSimpleAppMain,5,main]:
Cisco Jtapi version 6.1(1.1000)-1 Release

2008:12:16::13:44:07.439: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.631: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.631: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.787: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.787: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.959: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.959: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:49:12.748: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:49:12.748: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: Register{ CtiManager =
(s) 10.90.21.13, CtiManager = (s) 10.90.21.15, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Inside synchronized registerDevice

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Printing Device Map : Device
Type is 3

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::13:49:12.873: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::13:49:12.873: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): looking for provider
10.90.21.13,10.90.21.15;login=cuaeCTIuser


________________________________

From: Rajesh Vargheese (rvarghee) mailto:rvarghee@cisco.com
Sent: Tuesday, December 16, 2008 1:54 PM
To: Tim Redekop; Zafar Shakeel (zshakeel);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Tim, The log that you are seeing is the appserver log. The error is in
the JTAPI log. (similar to the ones that you send me). Can you check if
you are seeing the error in the JTAPI logs.

Thanks,

Rajesh


________________________________

From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Tim
Redekop
Sent: Tuesday, December 16, 2008 2:52 PM
To: Zafar Shakeel (zshakeel); cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

This is what I have in the current logs

13:49:12.842 V JTP **** Done with adding dynamic device to list *****

13:49:12.857 I JTP DHMC_CLUSTERHMC_GRPTT_RPHMC_GRPTT_RP:RoutePoint

13:49:12.857 V JTP **** Start Associate Device Name to Device Pool ***

13:49:12.857 V JTP **** Done Associating Device Name to Device Pool ***

13:49:12.857 V JTP **** Adding Device to Device HashTable ***

13:49:12.857 I JTP Added Device DHMC_GRPTT_RP DevicePool DHMC_GRPTT_RP
Line

13:49:12.857 V JTP **** Done Adding Device to Device HashTable ***

13:49:12.857 V JTP **** About to register device ***

13:49:12.857 V JTP About to register Device DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: In Proxy Send Register for DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: Printing Device Information: Device Type is
3, Username is cuaeCTIuser, password is CUAEct!user, citiManager is
10.90.21.13

13:49:12.857 V JTP Gaurav: In Proxy Send Register - About to use IPC
Client to write for DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: In Proxy Send Register - Done writing for
DHMC_GRPTT_RP

13:49:12.857 I JTP Registering new device 'DHMC_GRPTT_RP' type: False
under DHMC_CLUSTER with JTAPI service v6.1

I am no longer getting the other error that I can see ( the directory
login timeout error that Rajesh mentioned)

Thanks

Tim

________________________________

From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Zafar
Shakeel (zshakeel)
Sent: Tuesday, December 16, 2008 12:53 PM
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Hi Tim:

You may already have checked it, but can you verify the app user
controlling the devices does have the CTI enabled and control all CT
devices group permission applied:

Thanks,

-Zafar

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Tim
Redekop
Sent: Tuesday, December 16, 2008 9:53 AM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

I am having some major problems trying to get a CTI Route Point and my
Device Pool devices to show Enabled Running. They show enabled stopped
right now and I can't figure out what is wrong. I have double checked
my username and password and everything looks correct.

I have included the application and jtapi logs. I am at a client site
and time is short . Thanks for the help

2008:12:16::10:36:51(10): Info: JTP Adding 0 dynamic devices to master
list

2008:12:16::10:36:51(10): Info: JTP DHMC_CUCM_CLUSTERHMC GRPTT
RPHMC_GRPTT_RP:RoutePoint

2008:12:16::10:36:51(10): Info: JTP Registering new device
'DHMC_GRPTT_RP' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F3005:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F3005' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C29:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F1C29' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF232:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF232' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1EA:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1EA' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1FC:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1FC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C68:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553F1C68' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF859:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EF859' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EDA43:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EDA43' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF271:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF271' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF3E5:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF3E5' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF025:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF025' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEFEC:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EEFEC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF556:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF556' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEA6A:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EEA6A' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF463:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Added Device SEP0021553EF463
DevicePool DHMC_CTI_DP Line

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF463' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP Resynched all Devices in DB...

2008:12:16::10:37:51(59): Info: JTP Connected to JTAPI service v6.0
successfully

2008:12:16::10:37:51(59): Info: JTP No CTI devices configured for v6.0.

2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )

2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:36:50.773: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: SetLogLevel{ Level = (i)
4 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F3005,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C29,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF232,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1EA,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1FC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C68,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF859,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EDA43,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF271,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF3E5,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF025,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEFEC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF556,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEA6A,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF463,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner

2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )

2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner

2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )

2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner

2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )

2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner

2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )

2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner

2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )

2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: The log level has been set to level: 4
mask: 3

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 3

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F3005

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Inside device open

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
About to addListner

2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F3005 )

2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C29

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Inside device open

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
About to addListner

2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )

2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner

2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )

2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner

2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )

2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner

2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )

2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner

2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )

2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner

2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )

2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EDA43

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Inside device open

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
About to addListner

2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EDA43 )

2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:59.764: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

_______________________________________________

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Cuae-developers@developer.cisco.com

_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

Attachment not added (content type not allowed): "att1.html"
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Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems
Replied by: Tim Redekop on 16-12-2008 09:19:00 PM
I don't have remote access yet to the box, but I will let you know as
soon as I do. I will send the jtapi log in a minute

________________________________

From: Rajesh Vargheese (rvarghee) mailto:rvarghee@cisco.com
Sent: Tuesday, December 16, 2008 2:16 PM
To: Tim Redekop; Zafar Shakeel (zshakeel);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Tim,

Can you check under $instal_dir\Framework\1.0 if there is a set of logs
with the name jtapi*. If so, can you sent it to us. Did we make any
changes to get rid of the error messgae that we were getting?

Also, is there a way we can access the box remotely so that I can take a
quick look at it to make it faster.

Thanks,

Rajesh


________________________________

From: Tim Redekop mailto:tredekop@GTRI.com
Sent: Tuesday, December 16, 2008 3:10 PM
To: Rajesh Vargheese (rvarghee); Zafar Shakeel (zshakeel);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

I started from scratch. The device is SEP001DA2311FC3.

Thanks

Tim

2008:12:16::13:44:00.688: Error: Thread[WrapperSimpleAppMain,5,main]:
Cisco Jtapi version 6.1(1.1000)-1 Release

2008:12:16::13:44:07.439: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.631: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.631: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.787: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.787: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.959: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.959: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:49:12.748: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:49:12.748: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: Register{ CtiManager =
(s) 10.90.21.13, CtiManager = (s) 10.90.21.15, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Inside synchronized registerDevice

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Printing Device Map : Device
Type is 3

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::13:49:12.873: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::13:49:12.873: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): looking for provider
10.90.21.13,10.90.21.15;login=cuaeCTIuser

2008:12:16::14:07:24.962: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::14:07:24.962: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::14:07:25.040: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: Register{ CtiManager =
(s) 10.90.21.13, CtiManager = (s) 10.90.21.15, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::14:07:25.040: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Inside synchronized registerDevice

2008:12:16::14:07:25.040: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Printing Device Map : Device
Type is 3

2008:12:16::14:07:25.040: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::14:07:25.040: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::14:07:25.040: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::14:07:25.040: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::14:07:25.040: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::14:07:25.040: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::14:07:25.040: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): looking for provider
10.90.21.13,10.90.21.15;login=cuaeCTIuser

2008:12:16::14:08:00.871: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::14:08:00.871: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::14:08:00.980: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: Register{ CtiManager =
(s) 10.90.21.13, CtiManager = (s) 10.90.21.15, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::14:08:00.980: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Inside synchronized registerDevice

2008:12:16::14:08:00.980: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Printing Device Map : Device
Type is 3

2008:12:16::14:08:00.980: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::14:08:00.980: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::14:08:00.980: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::14:08:00.980: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::14:08:00.980: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::14:08:00.980: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::14:08:00.980: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): looking for provider
10.90.21.13,10.90.21.15;login=cuaeCTIuser

2008:12:16::14:08:00.980: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: Register{ CtiManager =
(s) 10.90.21.13, CtiManager = (s) 10.90.21.15, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP001DA2311FC3,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::14:08:01.230: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Inside synchronized registerDevice

2008:12:16::14:08:01.230: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Printing Device Map : Device
Type is 6

2008:12:16::14:08:01.230: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Registering for Device name is
SEP001DA2311FC3

2008:12:16::14:08:01.230: Info: mon-dev( SEP001DA2311FC3 ): Gaurav:
Inside device open

2008:12:16::14:08:01.230: Info: mon-dev( SEP001DA2311FC3 ): Gaurav:
Provider Wrapper is null

2008:12:16::14:08:01.230: Info: mon-dev( SEP001DA2311FC3 ): Gaurav: Got
Provider Wrapper

2008:12:16::14:08:01.230: Info: mon-dev( SEP001DA2311FC3 ): Gaurav:
About to addListner

2008:12:16::14:08:01.230: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): addListener added device mon-dev(
SEP001DA2311FC3 )

2008:12:16::14:08:01.230: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): looking for provider
10.90.21.13,10.90.21.15;login=cuaeCTIuser


________________________________

From: Rajesh Vargheese (rvarghee) mailto:rvarghee@cisco.com
Sent: Tuesday, December 16, 2008 2:04 PM
To: Tim Redekop; Zafar Shakeel (zshakeel);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Tim, Can you try adding one device now and send us the entire 6.1 jtapi
logs. (in verbose). Kindly also mention the device name, so that i can
walkthrough the log file.

Thanks,

Rajesh


________________________________

From: Tim Redekop mailto:tredekop@GTRI.com
Sent: Tuesday, December 16, 2008 2:58 PM
To: Rajesh Vargheese (rvarghee); Zafar Shakeel (zshakeel);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

This is the jtapi 6.1 log

2008:12:16::13:44:00.688: Error: Thread[WrapperSimpleAppMain,5,main]:
Cisco Jtapi version 6.1(1.1000)-1 Release

2008:12:16::13:44:07.439: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.631: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.631: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.787: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.787: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.959: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.959: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:49:12.748: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:49:12.748: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: Register{ CtiManager =
(s) 10.90.21.13, CtiManager = (s) 10.90.21.15, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Inside synchronized registerDevice

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Printing Device Map : Device
Type is 3

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::13:49:12.873: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::13:49:12.873: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): looking for provider
10.90.21.13,10.90.21.15;login=cuaeCTIuser


________________________________

From: Rajesh Vargheese (rvarghee) mailto:rvarghee@cisco.com
Sent: Tuesday, December 16, 2008 1:54 PM
To: Tim Redekop; Zafar Shakeel (zshakeel);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Tim, The log that you are seeing is the appserver log. The error is in
the JTAPI log. (similar to the ones that you send me). Can you check if
you are seeing the error in the JTAPI logs.

Thanks,

Rajesh


________________________________

From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Tim
Redekop
Sent: Tuesday, December 16, 2008 2:52 PM
To: Zafar Shakeel (zshakeel); cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

This is what I have in the current logs

13:49:12.842 V JTP **** Done with adding dynamic device to list *****

13:49:12.857 I JTP DHMC_CLUSTERHMC_GRPTT_RPHMC_GRPTT_RP:RoutePoint

13:49:12.857 V JTP **** Start Associate Device Name to Device Pool ***

13:49:12.857 V JTP **** Done Associating Device Name to Device Pool ***

13:49:12.857 V JTP **** Adding Device to Device HashTable ***

13:49:12.857 I JTP Added Device DHMC_GRPTT_RP DevicePool DHMC_GRPTT_RP
Line

13:49:12.857 V JTP **** Done Adding Device to Device HashTable ***

13:49:12.857 V JTP **** About to register device ***

13:49:12.857 V JTP About to register Device DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: In Proxy Send Register for DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: Printing Device Information: Device Type is
3, Username is cuaeCTIuser, password is CUAEct!user, citiManager is
10.90.21.13

13:49:12.857 V JTP Gaurav: In Proxy Send Register - About to use IPC
Client to write for DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: In Proxy Send Register - Done writing for
DHMC_GRPTT_RP

13:49:12.857 I JTP Registering new device 'DHMC_GRPTT_RP' type: False
under DHMC_CLUSTER with JTAPI service v6.1

I am no longer getting the other error that I can see ( the directory
login timeout error that Rajesh mentioned)

Thanks

Tim

________________________________

From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Zafar
Shakeel (zshakeel)
Sent: Tuesday, December 16, 2008 12:53 PM
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Hi Tim:

You may already have checked it, but can you verify the app user
controlling the devices does have the CTI enabled and control all CT
devices group permission applied:

Thanks,

-Zafar

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Tim
Redekop
Sent: Tuesday, December 16, 2008 9:53 AM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

I am having some major problems trying to get a CTI Route Point and my
Device Pool devices to show Enabled Running. They show enabled stopped
right now and I can't figure out what is wrong. I have double checked
my username and password and everything looks correct.

I have included the application and jtapi logs. I am at a client site
and time is short . Thanks for the help

2008:12:16::10:36:51(10): Info: JTP Adding 0 dynamic devices to master
list

2008:12:16::10:36:51(10): Info: JTP DHMC_CUCM_CLUSTERHMC GRPTT
RPHMC_GRPTT_RP:RoutePoint

2008:12:16::10:36:51(10): Info: JTP Registering new device
'DHMC_GRPTT_RP' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F3005:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F3005' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C29:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F1C29' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF232:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF232' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1EA:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1EA' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1FC:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1FC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C68:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553F1C68' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF859:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EF859' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EDA43:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EDA43' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF271:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF271' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF3E5:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF3E5' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF025:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF025' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEFEC:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EEFEC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF556:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF556' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEA6A:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EEA6A' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF463:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Added Device SEP0021553EF463
DevicePool DHMC_CTI_DP Line

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF463' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP Resynched all Devices in DB...

2008:12:16::10:37:51(59): Info: JTP Connected to JTAPI service v6.0
successfully

2008:12:16::10:37:51(59): Info: JTP No CTI devices configured for v6.0.

2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )

2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:36:50.773: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: SetLogLevel{ Level = (i)
4 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F3005,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C29,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF232,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1EA,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1FC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C68,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF859,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EDA43,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF271,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF3E5,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF025,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEFEC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF556,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEA6A,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF463,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner

2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )

2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner

2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )

2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner

2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )

2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner

2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )

2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner

2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )

2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: The log level has been set to level: 4
mask: 3

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 3

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F3005

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Inside device open

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
About to addListner

2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F3005 )

2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C29

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Inside device open

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
About to addListner

2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )

2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner

2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )

2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner

2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )

2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner

2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )

2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner

2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )

2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner

2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )

2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EDA43

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Inside device open

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
About to addListner

2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EDA43 )

2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:59.764: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

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Cuae-developers@developer.cisco.com

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Cuae-developers@developer.cisco.com

Attachment not added (content type not allowed): "att1.html"
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Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems
Replied by: Tim Redekop on 16-12-2008 09:23:33 PM
I am not sure what stopped the previous error. I did take re-create the
CTI Route Point in CUAE and then only added the 2 subscribers as CTI
control. There are ciscojtapi*.log files, but they are all 0kb in size

________________________________

From: Rajesh Vargheese (rvarghee) mailto:rvarghee@cisco.com
Sent: Tuesday, December 16, 2008 2:16 PM
To: Tim Redekop; Zafar Shakeel (zshakeel);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Tim,

Can you check under $instal_dir\Framework\1.0 if there is a set of logs
with the name jtapi*. If so, can you sent it to us. Did we make any
changes to get rid of the error messgae that we were getting?

Also, is there a way we can access the box remotely so that I can take a
quick look at it to make it faster.

Thanks,

Rajesh


________________________________

From: Tim Redekop mailto:tredekop@GTRI.com
Sent: Tuesday, December 16, 2008 3:10 PM
To: Rajesh Vargheese (rvarghee); Zafar Shakeel (zshakeel);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

I started from scratch. The device is SEP001DA2311FC3.

Thanks

Tim

2008:12:16::13:44:00.688: Error: Thread[WrapperSimpleAppMain,5,main]:
Cisco Jtapi version 6.1(1.1000)-1 Release

2008:12:16::13:44:07.439: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.631: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.631: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.787: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.787: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.959: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.959: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:49:12.748: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:49:12.748: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: Register{ CtiManager =
(s) 10.90.21.13, CtiManager = (s) 10.90.21.15, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Inside synchronized registerDevice

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Printing Device Map : Device
Type is 3

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::13:49:12.873: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::13:49:12.873: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): looking for provider
10.90.21.13,10.90.21.15;login=cuaeCTIuser

2008:12:16::14:07:24.962: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::14:07:24.962: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::14:07:25.040: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: Register{ CtiManager =
(s) 10.90.21.13, CtiManager = (s) 10.90.21.15, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::14:07:25.040: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Inside synchronized registerDevice

2008:12:16::14:07:25.040: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Printing Device Map : Device
Type is 3

2008:12:16::14:07:25.040: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::14:07:25.040: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::14:07:25.040: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::14:07:25.040: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::14:07:25.040: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::14:07:25.040: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::14:07:25.040: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): looking for provider
10.90.21.13,10.90.21.15;login=cuaeCTIuser

2008:12:16::14:08:00.871: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::14:08:00.871: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::14:08:00.980: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: Register{ CtiManager =
(s) 10.90.21.13, CtiManager = (s) 10.90.21.15, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::14:08:00.980: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Inside synchronized registerDevice

2008:12:16::14:08:00.980: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Printing Device Map : Device
Type is 3

2008:12:16::14:08:00.980: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::14:08:00.980: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::14:08:00.980: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::14:08:00.980: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::14:08:00.980: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::14:08:00.980: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::14:08:00.980: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): looking for provider
10.90.21.13,10.90.21.15;login=cuaeCTIuser

2008:12:16::14:08:00.980: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: Register{ CtiManager =
(s) 10.90.21.13, CtiManager = (s) 10.90.21.15, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP001DA2311FC3,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::14:08:01.230: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Inside synchronized registerDevice

2008:12:16::14:08:01.230: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Printing Device Map : Device
Type is 6

2008:12:16::14:08:01.230: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Registering for Device name is
SEP001DA2311FC3

2008:12:16::14:08:01.230: Info: mon-dev( SEP001DA2311FC3 ): Gaurav:
Inside device open

2008:12:16::14:08:01.230: Info: mon-dev( SEP001DA2311FC3 ): Gaurav:
Provider Wrapper is null

2008:12:16::14:08:01.230: Info: mon-dev( SEP001DA2311FC3 ): Gaurav: Got
Provider Wrapper

2008:12:16::14:08:01.230: Info: mon-dev( SEP001DA2311FC3 ): Gaurav:
About to addListner

2008:12:16::14:08:01.230: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): addListener added device mon-dev(
SEP001DA2311FC3 )

2008:12:16::14:08:01.230: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): looking for provider
10.90.21.13,10.90.21.15;login=cuaeCTIuser


________________________________

From: Rajesh Vargheese (rvarghee) mailto:rvarghee@cisco.com
Sent: Tuesday, December 16, 2008 2:04 PM
To: Tim Redekop; Zafar Shakeel (zshakeel);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Tim, Can you try adding one device now and send us the entire 6.1 jtapi
logs. (in verbose). Kindly also mention the device name, so that i can
walkthrough the log file.

Thanks,

Rajesh


________________________________

From: Tim Redekop mailto:tredekop@GTRI.com
Sent: Tuesday, December 16, 2008 2:58 PM
To: Rajesh Vargheese (rvarghee); Zafar Shakeel (zshakeel);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

This is the jtapi 6.1 log

2008:12:16::13:44:00.688: Error: Thread[WrapperSimpleAppMain,5,main]:
Cisco Jtapi version 6.1(1.1000)-1 Release

2008:12:16::13:44:07.439: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.631: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.631: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.787: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.787: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:47:30.959: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:47:30.959: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:49:12.748: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: SetLogLevel{ Level =
(i) 4 }

2008:12:16::13:49:12.748: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: The log level has been set to level: 4
mask: 3

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: received message: Register{ CtiManager =
(s) 10.90.21.13, CtiManager = (s) 10.90.21.15, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Inside synchronized registerDevice

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Printing Device Map : Device
Type is 3

2008:12:16::13:49:12.857: Info: JTapiServer @
IpcConnection@127.0.0.1:18790: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::13:49:12.873: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::13:49:12.873: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::13:49:12.873: Info: ProviderWrapper( [10.90.21.13,
10.90.21.15], cuaeCTIuser ): looking for provider
10.90.21.13,10.90.21.15;login=cuaeCTIuser


________________________________

From: Rajesh Vargheese (rvarghee) mailto:rvarghee@cisco.com
Sent: Tuesday, December 16, 2008 1:54 PM
To: Tim Redekop; Zafar Shakeel (zshakeel);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Tim, The log that you are seeing is the appserver log. The error is in
the JTAPI log. (similar to the ones that you send me). Can you check if
you are seeing the error in the JTAPI logs.

Thanks,

Rajesh


________________________________

From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Tim
Redekop
Sent: Tuesday, December 16, 2008 2:52 PM
To: Zafar Shakeel (zshakeel); cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

This is what I have in the current logs

13:49:12.842 V JTP **** Done with adding dynamic device to list *****

13:49:12.857 I JTP DHMC_CLUSTERHMC_GRPTT_RPHMC_GRPTT_RP:RoutePoint

13:49:12.857 V JTP **** Start Associate Device Name to Device Pool ***

13:49:12.857 V JTP **** Done Associating Device Name to Device Pool ***

13:49:12.857 V JTP **** Adding Device to Device HashTable ***

13:49:12.857 I JTP Added Device DHMC_GRPTT_RP DevicePool DHMC_GRPTT_RP
Line

13:49:12.857 V JTP **** Done Adding Device to Device HashTable ***

13:49:12.857 V JTP **** About to register device ***

13:49:12.857 V JTP About to register Device DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: In Proxy Send Register for DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: Printing Device Information: Device Type is
3, Username is cuaeCTIuser, password is CUAEct!user, citiManager is
10.90.21.13

13:49:12.857 V JTP Gaurav: In Proxy Send Register - About to use IPC
Client to write for DHMC_GRPTT_RP

13:49:12.857 V JTP Gaurav: In Proxy Send Register - Done writing for
DHMC_GRPTT_RP

13:49:12.857 I JTP Registering new device 'DHMC_GRPTT_RP' type: False
under DHMC_CLUSTER with JTAPI service v6.1

I am no longer getting the other error that I can see ( the directory
login timeout error that Rajesh mentioned)

Thanks

Tim

________________________________

From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Zafar
Shakeel (zshakeel)
Sent: Tuesday, December 16, 2008 12:53 PM
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Hi Tim:

You may already have checked it, but can you verify the app user
controlling the devices does have the CTI enabled and control all CT
devices group permission applied:

Thanks,

-Zafar

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Tim
Redekop
Sent: Tuesday, December 16, 2008 9:53 AM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

I am having some major problems trying to get a CTI Route Point and my
Device Pool devices to show Enabled Running. They show enabled stopped
right now and I can't figure out what is wrong. I have double checked
my username and password and everything looks correct.

I have included the application and jtapi logs. I am at a client site
and time is short . Thanks for the help

2008:12:16::10:36:51(10): Info: JTP Adding 0 dynamic devices to master
list

2008:12:16::10:36:51(10): Info: JTP DHMC_CUCM_CLUSTERHMC GRPTT
RPHMC_GRPTT_RP:RoutePoint

2008:12:16::10:36:51(10): Info: JTP Registering new device
'DHMC_GRPTT_RP' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F3005:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F3005' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C29:CtiMonitored

2008:12:16::10:36:51(10): Info: JTP Registering new device
'SEP0021553F1C29' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(10): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF232:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF232' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1EA:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1EA' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(11): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF1FC:CtiMonitored

2008:12:16::10:36:51(11): Info: JTP Registering new device
'SEP0021553EF1FC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553F1C68:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553F1C68' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF859:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EF859' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EDA43:CtiMonitored

2008:12:16::10:36:51(13): Info: JTP Registering new device
'SEP0021553EDA43' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(13): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF271:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF271' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF3E5:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF3E5' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF025:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EF025' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEFEC:CtiMonitored

2008:12:16::10:36:51(14): Info: JTP Registering new device
'SEP0021553EEFEC' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(14): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF556:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF556' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EEA6A:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EEA6A' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP
DHMC_CUCM_CLUSTERHMC_CTI_DP:SEP0021553EF463:CtiMonitored

2008:12:16::10:36:51(16): Info: JTP Added Device SEP0021553EF463
DevicePool DHMC_CTI_DP Line

2008:12:16::10:36:51(16): Info: JTP Registering new device
'SEP0021553EF463' type: False under DHMC_CUCM_CLUSTER with JTAPI service
v6.1

2008:12:16::10:36:51(16): Info: JTP Resynched all Devices in DB...

2008:12:16::10:37:51(59): Info: JTP Connected to JTAPI service v6.0
successfully

2008:12:16::10:37:51(59): Info: JTP No CTI devices configured for v6.0.

2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )

2008:12:16::10:36:50.335: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:36:50.773: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: SetLogLevel{ Level = (i)
4 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) DHMC_GRPTT_RP, DeviceType
= (i) RoutePoint, ThirdParty = (i) 0, DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F3005,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.101: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C29,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF232,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1EA,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.117: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF1FC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553F1C68,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF859,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.132: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EDA43,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF271,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF3E5,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF025,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.148: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEFEC,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF556,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EEA6A,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:51.163: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: received message: Register{ CtiManager =
(s) 10.90.21.11, CtiManager = (s) 10.90.21.13, Username = (s)
cuaeCTIuser, Password = (s) , DeviceName = (s) SEP0021553EF463,
DeviceType = (i) MonitoredDevice, ThirdParty = (i) 1,
DynamicRegistration = (i) 0 }

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:36:54.975: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:36:54.975: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner

2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )

2008:12:16::10:36:54.975: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:36:59.615: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper

2008:12:16::10:36:59.615: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner

2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )

2008:12:16::10:36:59.615: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:04.240: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:04.240: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner

2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )

2008:12:16::10:37:04.240: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:08.880: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:08.880: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner

2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )

2008:12:16::10:37:08.880: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:13.504: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:13.504: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner

2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )

2008:12:16::10:37:13.504: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: The log level has been set to level: 4
mask: 3

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 3

2008:12:16::10:37:18.144: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
DHMC_GRPTT_RP

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Inside device open

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
Got Provider Wrapper

2008:12:16::10:37:18.144: Info: route-point( DHMC_GRPTT_RP ): Gaurav:
About to addListner

2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device route-point(
DHMC_GRPTT_RP )

2008:12:16::10:37:18.144: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:22.769: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F3005

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Inside device open

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:22.769: Info: mon-dev( SEP0021553F3005 ): Gaurav:
About to addListner

2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F3005 )

2008:12:16::10:37:22.769: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:27.393: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C29

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Inside device open

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:27.393: Info: mon-dev( SEP0021553F1C29 ): Gaurav:
About to addListner

2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C29 )

2008:12:16::10:37:27.393: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:32.017: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF232

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Inside device open

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:32.017: Info: mon-dev( SEP0021553EF232 ): Gaurav:
About to addListner

2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF232 )

2008:12:16::10:37:32.017: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:36.626: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1EA

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Inside device open

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:36.626: Info: mon-dev( SEP0021553EF1EA ): Gaurav:
About to addListner

2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1EA )

2008:12:16::10:37:36.626: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:41.266: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF1FC

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Inside device open

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:41.266: Info: mon-dev( SEP0021553EF1FC ): Gaurav:
About to addListner

2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF1FC )

2008:12:16::10:37:41.266: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:45.890: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553F1C68

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Inside device open

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:45.890: Info: mon-dev( SEP0021553F1C68 ): Gaurav:
About to addListner

2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553F1C68 )

2008:12:16::10:37:45.890: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:50.515: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EF859

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Inside device open

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:50.515: Info: mon-dev( SEP0021553EF859 ): Gaurav:
About to addListner

2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EF859 )

2008:12:16::10:37:50.515: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Printing Device Map : Device Type
is 6

2008:12:16::10:37:55.139: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Gaurav : Registering for Device name is
SEP0021553EDA43

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Inside device open

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
Provider Wrapper is null

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav: Got
Provider Wrapper

2008:12:16::10:37:55.139: Info: mon-dev( SEP0021553EDA43 ): Gaurav:
About to addListner

2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): addListener added device mon-dev(
SEP0021553EDA43 )

2008:12:16::10:37:55.139: Info: ProviderWrapper( [10.90.21.11,
10.90.21.13], cuaeCTIuser ): looking for provider
10.90.21.11,10.90.21.13;login=cuaeCTIuser

2008:12:16::10:37:59.764: Info: JTapiServer @
IpcConnection@127.0.0.1:3640: Inside synchronized registerDevice

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Subject: Re: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems
Replied by: Rajesh Vargheese on 16-12-2008 09:30:48 PM
Tim, Can you drop the attached file in the framework\1.0 directory and
restart the jtapi 6.1 service. Once it is restarted, kindly check if the
files have some content in it. If so, please send us the files. This
will give us more information.

Thanks,
Rajesh


________________________________

From: Tim Redekop mailto:tredekop@GTRI.com
Sent: Tuesday, December 16, 2008 3:24 PM
To: Rajesh Vargheese (rvarghee); Zafar Shakeel (zshakeel);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems


I am not sure what stopped the previous error. I did take re-create the
CTI Route Point in CUAE and then only added the 2 subscribers as CTI
control. There are ciscojtapi*.log files, but they are all 0kb in size

________________________________

From: Rajesh Vargheese (rvarghee) mailto:rvarghee@cisco.com
Sent: Tuesday, December 16, 2008 2:16 PM
To: Tim Redekop; Zafar Shakeel (zshakeel);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] CUCM Version 6.1 JTAPI and CTI problems

Tim,

Can you check under $instal_dir\Framework\1.0 if there is a set of logs
with the name jtapi*. If so, can you sent it to us. Did we make any
changes to get rid of the error messgae that we were getting?

Also, is there a way we can access the box remotely so that I can take a
quick look at it to make it faster.

Thanks,

Rajesh

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