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This document was generated from CDN thread

Created by: Jamie Parr on 21-08-2008 07:36:30 AM
Hi all,

I have recently set up my application environment and have had great success in processing automated H.323 calls.

I have since moved on from this and tried the simple phone execute app, my problem is that it fails on the deivce name look up. I want to check whether my application environment is talking to my call manager to pull a device list.
Is there anyway I can test this? Can anyone point me in the right direction?

Thanks in advance for any help,

Jamie

Subject: Re: Devicelist
Replied by: Jamie Parr on 21-08-2008 07:45:12 AM
I checked my appserver logs and am getting these errors, can anyone think of a reason why this would not be working?

2008:08:21::07:27:20(56): Warning: CDL Refresh of data from subscriber 'XXXX' failed.
2008:08:21::07:27:20(56): Error: CDL No DeviceListX data retreived

Thanks

Subject: Re: Devicelist
Replied by: David Staudt on 21-08-2008 12:25:32 PM
If you are using CM5/6, check that SNMP is enabled on CUCM, and that a community string, etc. has been created (CUAE device list uses SNMP.) Configure the CUAE device list provider with the corresponding info.

Subject: Re: Devicelist
Replied by: Jamie Parr on 21-08-2008 03:46:51 PM
Thanks David that sorted it, my problem was that I was only accepting snmp packets from 2 strange ip address'
All working now thanks for the advice
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