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atse00001
Beginner

MediaSense: adding multiple tags with addSessionTag

Is it possible to add multiple tags with the addSessionTag call from managementService ????  If so, how??

4 REPLIES 4
Anil Verma
Contributor

Alex,

The MediaSense REST API allows the calling applications to add tags to recording sessions. The particular API call is -

addSessionTag.

You can see more information about this here - http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/mediasense/105/Developer_Guide/CUMS_BK_M01A0434_00_ms-dev-guide/CUMS_BK_M01A0434_00_ms-dev-guide_chapter_0100.html

I am not sure what you mean as a managementService, so cannot clearly answer your question. Can you elaborate ?

Thanks,

Anil Verma

Cisco MediaSense Product Manager

anilve@cisco.com<mailto:anilve@cisco.com>

Phone: +1 206 256 3081

Mobile: +1 253 670 3156

Twitter: @anilve

Hi Anil,

The example only show that you can add a single tag per request to the API, so my question is that whether there's any way to add multiple tags with just one single request.

thanks,

Alex

Forwarding the answer from the technical teams -

The addSessionTag API takes a sessionId and a single tagName. Client may however issue multiple addSessionTag requests on the same sessionId and different tagNames. They will all be saved.

Thanks,

Anil Verma

Cisco MediaSense Product Manager

anilve@cisco.com<mailto:anilve@cisco.com>

Phone: +1 206 256 3081

Mobile: +1 253 670 3156

Twitter: @anilve

Thank you.

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