MediaSense: adding multiple tags with addSessionTag

[atse00001]

Is it possible to add multiple tags with the addSessionTag call from managementService ????  If so, how??

[Anil Verma]

Alex,

The MediaSense REST API allows the calling applications to add tags to recording sessions. The particular API call is -

addSessionTag.

You can see more information about this here - http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/mediasense/105/Developer_Guide/CUMS_BK_M01A0434_00_ms-dev-guide/CUMS_BK_M01A0434_00_ms-dev-guide_chapter_0100.html

I am not sure what you mean as a managementService, so cannot clearly answer your question. Can you elaborate ?

Thanks,

Anil Verma

Cisco MediaSense Product Manager

anilve@cisco.com<mailto:anilve@cisco.com>

Phone: +1 206 256 3081

Mobile: +1 253 670 3156

Twitter: @anilve

[atse00001]

Hi Anil,

The example only show that you can add a single tag per request to the API, so my question is that whether there's any way to add multiple tags with just one single request.

thanks,

Alex

[Anil Verma]

Forwarding the answer from the technical teams -

The addSessionTag API takes a sessionId and a single tagName. Client may however issue multiple addSessionTag requests on the same sessionId and different tagNames. They will all be saved.

Thanks,

Anil Verma

Cisco MediaSense Product Manager

anilve@cisco.com<mailto:anilve@cisco.com>

Phone: +1 206 256 3081

Mobile: +1 253 670 3156

Twitter: @anilve

[atse00001]

Thank you.