Is it possible to add multiple tags with the addSessionTag call from managementService ???? If so, how??
Alex,
The MediaSense REST API allows the calling applications to add tags to recording sessions. The particular API call is -
addSessionTag.
You can see more information about this here - http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/mediasense/105/Developer_Guide/CUMS_BK_M01A0434_00_ms-dev-guide/CUMS_BK_M01A0434_00_ms-dev-guide_chapter_0100.html
I am not sure what you mean as a managementService, so cannot clearly answer your question. Can you elaborate ?
Thanks,
Anil Verma
Cisco MediaSense Product Manager
anilve@cisco.com<mailto:anilve@cisco.com>
Phone: +1 206 256 3081
Mobile: +1 253 670 3156
Twitter: @anilve
Hi Anil,
The example only show that you can add a single tag per request to the API, so my question is that whether there's any way to add multiple tags with just one single request.
thanks,
Alex
Forwarding the answer from the technical teams -
The addSessionTag API takes a sessionId and a single tagName. Client may however issue multiple addSessionTag requests on the same sessionId and different tagNames. They will all be saved.
Thanks,
Anil Verma
Cisco MediaSense Product Manager
anilve@cisco.com<mailto:anilve@cisco.com>
Phone: +1 206 256 3081
Mobile: +1 253 670 3156
Twitter: @anilve
Thank you.