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Can you set a default authentication method for a given device?

arooni
Level 1
Level 1

Question: I know on the free plan the self service portal isnt an option.

But can I as an admin set up a default method / device for authentication (PUSH, a second phone already associated with the account). Seems like the default is the first device registered.

Thanks!

1 Accepted Solution

Accepted Solutions

DuoKristina
Cisco Employee
Cisco Employee

In the Duo Free plan there is not a way to specify a default device for a user, other than the admin making it the first device listed.

Even in paid plans, our integrations that feature automatic push without showing the Duo Prompt will still use the first device attached to a user that supports push for autopush.

Duo, not DUO.

View solution in original post

1 Reply 1

DuoKristina
Cisco Employee
Cisco Employee

In the Duo Free plan there is not a way to specify a default device for a user, other than the admin making it the first device listed.

Even in paid plans, our integrations that feature automatic push without showing the Duo Prompt will still use the first device attached to a user that supports push for autopush.

Duo, not DUO.
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