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Hardware token migration between accounts

mamedov1
Level 1
Level 1

Hello,

I wonder if it is possible to migrate hardware token between accounts? I have hardware token like “Duo-D100” on my old account, and I need it to be migrated to a new account. Is it possible?

1 Accepted Solution

Accepted Solutions

mkorovesisduo
Level 4
Level 4

Hi mamedov, per this KB article, you will need to disassociate the hardware tokens from all users or administrators on the source account and then contact Duo Support to move the newly-disassociated tokens to your new account.

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1 Reply 1

mkorovesisduo
Level 4
Level 4

Hi mamedov, per this KB article, you will need to disassociate the hardware tokens from all users or administrators on the source account and then contact Duo Support to move the newly-disassociated tokens to your new account.

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