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Mac OS - Device Locked

DavePW
Level 1
Level 1

Hi,

While we have been using Duo for Windows logons for quite some time, I only just got around to trying it on one of our Mac's today.

I went through the motions of downloading, configuring and installing a package then logged of and back on to test. Unfortunately I am now getting this error:

"Could not connect to Duo due to network connectivity. Please contact your system administrator"

Why is that happening and what can I do about it as I now seem to be completely locked out of the machine?

Thanks
Dave

1 Reply 1

raulgc
Level 1
Level 1

Most probably is an error in the network. Any firewall that could be blocking the connection? Your Mac had been able to resolve duo addresses before? Maybe if you log in with secure boot on the Mac you will be able to skip duo like Windows but i never tested it to be sure.

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