Managing Users

We have implemented DUO MFA for a year or two.It works well except we have one issue.When a user is remote and their account expires it does not allow them to log in.We used to use RSA token but we authenticated first and then logged in with Windows ...

Is there a method to configure a time limit for bypass on a user account?  We find ourselves setting bypass on a user account and forgetting.  We'd like this to revert back to "active" once the time limit is up.  I searched the community and haven't ...

Good afternoon, We enforce Cisco Duo via AD.  When a new user is created and they try to sign in to Gmail; it expects Cisco duo but they haven't configured that yet.  We don't want to put each personal manually into bypass until they are signed up.  ...

Has anyone figured out a way to initiate a directory sync other than via the sync now button or system scheduled 10am sync time? I’d like to kick off a sync automatically at a time other than set time of 10am in the DUO admin panel, which I can’t c...

Hi, We would like to be able to adjust the sync time and interval in Duo. Does anyone have an update on this feature?

I am able to manually create users in the DUO Admin Portal. Where or how do I set the password for them?

Hi! I have a DUO production account to which the users were added manually to work with ISE and a DUO proxy. This setup worked and is still working fine.Now, I upgraded ISE to the version that has DUO integrated so I can remove the proxy from the pro...

Hello,I was trying to setup 2fa for our Linux server running on Oracle Linux 8.10. everything seemed fine until I discovered that when i entered a wrong password, duo still prompts me for a 2fa code or push notification depending on what i choose. Is...

Hello, I have the configuration for one domain in Duo with authentication proxy working but the error 'the directory server credentials were rejected' in the configuration directory. The certificate is correct and when I run the config tool, there ar...

Perhaps sone one here has a solution, to quote QUEEN, I'm going slightly mad...One of our users was renamed from username firstname to username firstname.longlastn (cut off due to length in the pre windows 2000 field)  in active directory his email a...

Dear Duo Community members, I am using duo radius proxy, and its really simple and great and very reliable, yet I have a problem, I want to ship its logs to an external server to save the auth-logs for longer period of time and to process them throug...