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Managing Users

Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.
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Forum Posts

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New users

Good afternoon, We enforce Cisco Duo via AD.  When a new user is created and they try to sign in to Gmail; it expects Cisco duo but they haven't configured that yet.  We don't want to put each personal manually into bypass until they are signed up.  ...

nickpsh by • Level 1
  • 273 Views
  • 1 replies
  • 0 Helpful votes

Directory Sync custom schedule

Has anyone figured out a way to initiate a directory sync other than via the sync now button or system scheduled 10am sync time? I’d like to kick off a sync automatically at a time other than set time of 10am in the DUO admin panel, which I can’t c...

DUO 2FA login on Linux 8.10

Hello,I was trying to setup 2fa for our Linux server running on Oracle Linux 8.10. everything seemed fine until I discovered that when i entered a wrong password, duo still prompts me for a 2fa code or push notification depending on what i choose. Is...

aziddam1 by • Level 1
  • 358 Views
  • 1 replies
  • 0 Helpful votes

Resolved! Enrolling Directory Sync users

Good Afternoon,I am in the process of rolling out MFA for all in our organization. We've been using it admin only for over a year. I have Directory sync all set up but I'm running into some issues with the process.If I sync users and set them to "Act...

theITgui by • Level 1
  • 1054 Views
  • 6 replies
  • 1 Helpful votes

Enrollment error

Perhaps sone one here has a solution, to quote QUEEN, I'm going slightly mad...One of our users was renamed from username firstname to username firstname.longlastn (cut off due to length in the pre windows 2000 field)  in active directory his email a...

Resolved! PC admin account with more than one user ?

We are new to this so probably a basic questionWe have Admin accounts on PC's all called administrator but we want multiple engineers to have the ability to log into those for admin purposes. What's a good way to achieve this. We don't really want un...

NigelG by • Level 1
  • 697 Views
  • 3 replies
  • 0 Helpful votes

Horizon/Duo Redirect Issues

When logging into Horizon, external users are getting stuck on a Horizon/Duo redirect page.  It does this for the Horizon client and thin clients.  VMware support is saying it is a time sync issue.  When I changed the time zone on the UAG, the issues...

niaboc by • Level 1
  • 443 Views
  • 1 replies
  • 0 Helpful votes

Resolved! Cisco duo ldaps certificate

Hello, Can someone explain me how to generate the right type of certificate to use ldaps connection between AD and DUO proxy ?I have SSL install on my Windows. Cause i have tried multiples solutions, but each time, I get this error message in my prox...

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