Hello,
Been trying to get a working Guest Self registration Portal with Sponsor portal working but what ever Cisco document or forum post I use I have not been able to create a working enviroment. Ok maybe once, the first time config, but after further tweaking it broke, and never got it working again.
I created an new Sponsor Portal in ISE 2.3 Patch1. Created an specific Sponsor auth sequence (Local User/AD Domain), and configured the portal with minimal changes. Only Portal Settings page is changed.
When I test this Sponsor Portal I'm unable to login.(Authentication failed.)
When I view the guest.log I see the following:
2018-01-09 11:44:07,338 INFO [https-jsse-nio-***.***.***.***-8445-exec-1][] cpm.guestaccess.flowmanager.step.StepExecutor -::- Radius Session ID is not set, assuming in dry-run mode
2018-01-09 11:44:15,453 INFO [https-jsse-nio-***.***.***.***-8445-exec-5][] cpm.guestaccess.auth.utils.SponsorUtil -:<username>:- Authenticating sponsor user belongs to the following sponsor groups: <none>
2018-01-09 11:44:15,457 INFO [https-jsse-nio-***.***.***.***-8445-exec-5][] cpm.guestaccess.auth.authentication.SponsorLogin -:<username>:- inline correction getOrCreateSponsorUser: uniqueSubjectId=null fqSubjectName=null authStoreName=nul
l normailzedUserName=<username>
2018-01-09 11:44:15,457 INFO [https-jsse-nio-***.***.***.***-8445-exec-5][] cpm.guestaccess.auth.authentication.SponsorLogin -:<username>:- inline correction null uniqueSubjectId
2018-01-09 11:44:15,470 INFO [https-jsse-nio-***.***.***.***-8445-exec-5][] cpm.guestaccess.flowmanager.step.StepExecutor -:<username>:- Radius Session ID is not set, assuming in dry-run mode
So what am I missing??
Which log files should I look at for more troubleshooting info.
The account used for login is the same as used to login to the management server of Cisco ISE.
The only error we see in "Sponser Login and Audit": Sponsor authentication has failed; please see Failure Code for more details. But no failure reason given.
Update: when changing the sequence in the portal to "All_User_ID_Stores" it all works. But not the way we want it to work!!!!!
Update 2: The Sequence seems to be corrupt. Creating an new sequence fixes everything.
