This community is for technical, feature, configuration and deployment questions.
For production deployment issues, please contact the TAC! We will not comment or assist with your TAC case in these forums.
Please see How to Ask the Community for Help for other best practices.
Are the credentials that you created immediately after setup not working on CLI but on GUI? The CLI and GUI are accounts 2 different accounts but after initial setup, their username passwords are the same. Did you reset your GUI password anytime after the initial setup? This can cause both accounts to be different and you may have to use the original credentials to login to the CLI
>Are the credentials that you created immediately after setup not working on CLI but on GUI?
Yes, CLI not working but GUI is working
>Did you reset your GUI password anytime after the initial setup?
NO. And how i reset GUI password?
That is strange. Can you paste a screenshot of the prompt and the error that you are facing when you input the username and password?
Also, are you trying to login via the VMware console or ssh?
If password contain special symbol ($, _,@), i think problem in this?
i used password with no special symbol and login correct
what do you think about this?
obviously, this is caused by special characters in the password entered during setup.
Be aware the ISE VM Console always uses US-English QWERTY keyboard layout...
I tested a bit an found that $ definitely causes issues... not sure what chars else are problematic.
I even faced the situation where the password set during setup worked in the WebGUI login, but neither on VM console nor ssh CLI.
There is a request for documentation, cscva91548,
but I still cannot find anything definite in the Cisco docs
see my other post: