psucli: failed to connect to Cisco.com::Moved Temporarily

[aserov]

Hi,

pease help to resolve.

I can not use psu for download an updates.

When I only query the package list,

psucli -p rme -q -all

I get it. But when I try to download any package I get an error message in psu.log

[ Wed Feb 16 17:14:41 MSK 2011 ] ERROR  [RemoteRepSync : downloadPsuHeadersAsXml]  : VDSException thrown com.cisco.nm.xms.vds.VDSException:  failed: com.cisco.nm.xms.vds.VDSException: failed to connect to Cisco.com::Moved Temporarily

[ Wed Feb 16 17:14:41 MSK 2011 ] FATAL  [PSUCli : download]  : Exception while querying for packages

com.cisco.nm.xms.vds.VDSException:  failed: com.cisco.nm.xms.vds.VDSException: failed to connect to Cisco.com::Moved Temporarily

Packet capture shows the http response 302.

[Derek Clothier · Accepted solution]

Hi,

     There is a problem that some of the links on CCO have been broken recently.  Until the links are fixed, you'll need to go to the following link , select the required LMS module in the centre panel eg CiscoWorks Resource Manager , then the required version (to match what you have installed) and then manually download the required software updates / patches / device updates.

http://www.cisco.com/cisco/software/navigator.html?mdfid=268439657&flowid=5137

Regards

Derek Clothier