05-31-2022 02:22 AM - edited 05-31-2022 02:22 AM
Hi is there a safest way to remove this deployment on my FMC that got stuck for almost 3 hours already? i hope there is a safest way to do it without breaking any database or any network interruption since the FTD is being used by the whole company.
i have restarted the FMCv for 5x already but still it get stuck at 5% deployment and i even unplug the management cable to stop the deployment but still the same.
i am using FMC 7.0.1.1 and FTD 7.0.1.1 with ASA5508X
please help!
Solved! Go to Solution.
05-31-2022 02:28 AM
if you have support raise an TAC case to easy for them undestand and safe fix.
if you like to try check below :
https://www.lammle.com/post/how-to-fix-a-stuck-cisco-firepower-ftd-deployment/
05-31-2022 02:28 AM
if you have support raise an TAC case to easy for them undestand and safe fix.
if you like to try check below :
https://www.lammle.com/post/how-to-fix-a-stuck-cisco-firepower-ftd-deployment/
05-31-2022 09:30 AM
Can we consider this a bug?
05-31-2022 09:56 AM
not sure , may be bug, suggested to open a TAC case.
05-31-2022 03:28 PM - edited 05-31-2022 04:11 PM
@Herald Sison wrote:
Can we consider this a bug?
Not going to lie, it is a "feature".
I have heard of stories with the words "two days" were used.
Have a look at THIS thread. Similar issue.
05-31-2022 10:55 PM
i have contacted TAC but it seems they are busy attending other concerns and they are not that proactive in emails so i just researched for solutions online and i bumped in to this blog and tried it then it worked well for me.
> expert admin@fmc01:~$ sudo su -
> root@fmc01:~# OmniQuery.pl -db mdb -e "select status,category,hex(uuid) from notification where status=7;"
> root@fmc01:~# OmniQuery.pl -db mdb -e 'delete from notification where uuid=unhex("bb0bba970b4c4423927b8f7d237edd0b");'
> OmniQuery.pl -db mdb -e "select status,category,hex(uuid) from notification where status=7;"
> root@fmc01:~# /etc/rc.d/init.d/console restart
https://dependencyhell.net/2021/fmc-task-stuck-deleting-broken-tasks-from-database
05-31-2023 02:37 AM
This is the solution if there is no actual job started, deployment stuck at nomore than 5%, Progress <=5% .
05-31-2022 02:56 AM
Raise a TAC Case.
I have heard some toe-curling stories about taking 2 days.
11-08-2022 09:01 AM
Came to confirm the OmniQuery script to delete the task works. I received these results when running the delete:
Error: statement contains no result
Command returned no results.
Rerunning the select query then returned 0 rows (the former stuck deployment line was gone).
Just wanted to add the command response when deleting the affected task.. that the "error" is in fact not a problem..
My "new" deployment appears to be moving forward normally.
11-08-2022 06:57 PM
this error also appeared on my end. I just disregarded the error but i made sure the stuck deployment was deleted so that i can deploy the pending changes on my FMC.
I am pretty sure you will get several stuck deployment like that in the future.
12-27-2022 01:21 AM
Hi all.
I have exactly the same problem, only after deleting the message, the deployment in the GUI continues, but when I re-check for the presence of the message, it is missing.
Tried to reboot both FMC and FTD. Nothing helps.
12-27-2022 04:43 AM
Clearing the message with OmniQuery does not clear actual the job that is in the background, only the FMC GUI notification of it.
Deleting the job requires a more advanced set of steps and should only be done with TAC guidance.
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