Hello,
Lately my company is having some issues with some users that have a common problem.
The problem is that the FMC is seeing identities as the wrong users, users who aren't actually logged onto the computers (Windows 10). ISE logs show the correct users log on and off of the computers without issue. The information there is accurate. However, no matter who logs onto the computer, I can check the FMC and it will have a different identity. The IP addresses will be the same though.
I've had this reported to me 5 times now with different people and computers. I think it's going on more than this but the only reason people are noticing is because the people reporting the issue are getting the access of identities with heavily restricted access based on policies and firewall rules. If it's happening to other with equal access then they wouldn't notice the difference.
It seems like something in between ISE and the firewall is the broken link here but I'm not sure what.
Any advice on where to look first?
I have tried clearing settings on the computers and clearing access sessions on the specific switch interfaces but it has made no difference.
Versions running are:
ISE - 3.1.0.518
FMC - 7.0.4
