HelloI'm running into an issue of random user account lockouts with the only information I can see is via the Single Sign on Report. The only information I am getting is Denied Invalid Credentials (5 in a row) and the caller lockout computer is the ...
Forum Posts
Resolved! Duo Gateway Authentication Options
I am running an implementation of Duo on a Virtual Desktop Environment (VDI) that uses the Microsoft Desktop Gateway App to perform 2FA on a broker/session host. I understand there are only two options with this implementation: Duo Push, and Phone Ca...
Duo verified push has been configured for users logging into our Windows servers. Is it possible to enable Verified Duo Push when logging into network devices that utilize Duo Auth Proxy Manager via RADIUS? We have Verified Duo Push enabled in the ap...
We've been using DUO for years as the primary MFA for all clients. Microsoft has repeatedly changed how we have to do this over the years, to the point where DUO is even deprecating the MS Azure Active Directory app soon because it hasn't worked pro...
Seems with the latest browser update there may be something new we have to setup. I noticed passport is not working for myself and others this week. We previously made the changes listed in this article to allow for Duo to communicate to Duo Desktop ...
Hi A customer has raised an issue with us regarding a Cisco Secure Cloud MFA DUO reset, as they no longer have access to the account or device this is connected to.Unfortunately, the customer has advised they have no record of their account ID. As th...
Hello Cisco Community,I changed my phone and want to remove access to my old Microsoft Authenticator used for Cisco MFA login. My MFA setting is enforced, and I cannot disable or modify it from the account security page.Kindly support to reset my MFA...
Resolved! Duo Central Beta Dashboard
Looks like we have a beta dashboard popping up for some folks with Duo Central. "I must have missed the memo on that one. Is there any control on this feature so we can decide who does and doesn't see it?
With the new default self-service policy that was just created, it says we have to take action before April 17th or the recommended settings will be applied. We already have a policy in place that suits our environment for the self service portal. We...
We need to setup a Duo Policy for a a web application to only allow authentication from Windows Trusted Devices. We have enabled Windows in the Operating Systems section, and disabled all the other OSes. We currently use Duo Mobile on Android and i...
Hello,My organization currently has SMS as an auth method. We want to disable this method soon, but have a large number of various users still using it. A suggestion was to allow those using it for the time being, but disable the option for others (t...
Resolved! Duo CA bundle update deadline
I use Duo on Windows server 2019. I use it for Microsoft RD Gateway and Microsoft RD Web.I haven't seen these Microsoft Remote Desktop listed in the products affected. Do I need to do anything/update these?
We have a conditional access (CA) policy configured in Entra for MFA. Cisco DUO is setup as an external authentication method (EAM). All of the other authentication methods policies are disabled in Entra.We started adding users to the CA policy in ea...
Recently ran into an issue with MFA not prompting users when logging on to Windows. Only happened to a few PC's. MFA Logon app was still installed, just not prompting. Discovered there seems to be a discrepancy in the registry location for our settin...
Hi We are having some issues with a FTD VPN setup where we get certain errors after authenticating but in trying again it lets you in. I have a case open with Cisco but they are very slow to respond. We found that if the user locks out their account...