Email notification when engineers starts and ends remote session

[CSCO10228004]

Dear sirs or madam,

I am interested in a feature that I get an email when a Cisco TAC engineer starts a RADkit remote control session and when the session is ended. This way I know when remote access happened and I can verify the session logs instantly. There is no need to check the session logs proactively every day. Is there such a feature and I am simply not aware? If not can you please add it as an enhancement request? That would mean RADkit needs the name/IP of an SMTP mail server, a sender and reciepient mail address.

Thanks and best regards
Adrien

[mboumeaz · Accepted solution]

Hello @CSCO10228004 

Thank you for raising this enhancement, for now we don't have such features integrated with RADkit yet.

will take your feedback in consideration

Thank you !