I have to setup a auto attendant (Call Handler) in unity connections.
when I got to test the call handler and call it at the extension I setup I always here the following message before it plays the call handler prompts.
"Sorry,(blank) is not available" [Repeats]
I want it to skip this message and just play the message I setup on the call handler for the prompts.. for example...
Welcome to company XYZ..
press 1 for accounting
press 2 for IT
press 3 for marketing
press 4 for customer support
I tried setting the option under edit greeting to callers hear nothing but then it doesn't play my options message.
Any help would be appreciated! Thanks!
