01-28-2014 01:00 PM - edited 03-18-2019 02:30 AM
I am running an EX90 (Software version: TC6.2.0.20b1616) and UCM (9.1.2).
I have my EX90's registered to the UCM and they only have local extensions. When I receive a call, I would like to be able to transfer the call to another number WITHOUT having to wait on the called extension to answer (unsupervised transfer/cold transfer).
Is this possible? So far, I have only been able to use the "complete transfer" option that appears once the called party answers.
Thanks in advance,
Matt