Hello,
I cannot download the entitlement file from the portal. When creating the entitlement file, I click download and get a message a few seconds later saying it failed to download. I've deleted and recreated the entitlement a number of times. I've tried this using ffox and chrome (site doesn't even render under IE).
I've also received an email after creating the entitlement to download. When using that link, the system downloads an empty zip file. This has occurred every time I've generated an entitlement.
I've ensured that the CSPC appliance has connectivity to the cisco sites over 443.
Any help is appreciated.
Trent
