03-17-2017 02:29 PM
Hello,
We deployed PCP 11.6 for our client. UCCX agents will be provisioned with PCP.
Unfortunately I couldn't find a way to set the "IPCC extension" in the "End User" profile.
Can anyone advise if there is some kind of workaround instead of configuring the user on CUCM side, after the profile had been provisioned?
Regards and thanks in advance,
Vlad