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Binding Certificate/Private Key validtion failed

Ruelb2214
Level 1
Level 1

Hello All,

Has anyone encounter issue when they bind certificate, error will pop-up certificate/private key validation failed.

We have generated CSR in Cisco ISE for Portal usage, then we submitted to public CA to signed, they send us .crt file including the intermediate certificate, I uploaded the intermediate .crt to Trusted Certificate. Then I bind the signed cert in, after click submit its shows error certificate/private key validation failed.

Can someone guide me, is it correct to use the .crt file in binding or must use the .pem file? because the public CA onlne send us .crt file.

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