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How to force CMM + CMS to communicate correct licensing

bpascolutti
Level 1
Level 1

Hi, 

I have several CMS features enabled in my Smart account(e.g., Customisation, Recording and Snapshots) and CMM tells me they are correctly licensed and allocated to my CMS cluster. However, when I do a GET on system/licensing, it tells me these features are not licensed. This has happened before and the the only fix I could find was to remove the CMS cluster from CMM and re-add it, but is there a better way of doing it? Also, is there a way to prevent it from happening again? It seems to keep occurring. 

Thanks, 

B

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