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How long should it take for an answer on a question Cisco agree's is a good question and agree to work on it?

bruce.hobson
Level 1
Level 1

Guys,

How long should it take for an answer on a question Cisco agree's is a good question and agree to work on it?

I have an RVS-4000 and it sends me error message by email on errors. Yet I do not have any documentation on what these error messages mean. I asked these question last May and still have not received any answers.

I was told it had been forwarded to a engineer for creatation of this documentation in May. Here we are...

Do any of you agree we need this type of documentation on our Routers? I think it should have been created before these where sold and included with these Routers. Maybe if we all voted on it. Then It might still happen?

Please add you reply's to this. As it might help to get things moving...

Bruce

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