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rv180w email

support0223
Beginner
Beginner

I recently installed an RV180W in a small office environment to make use of its VPN capabilities but since installing, their outgoing emails have been randomly getting stuck "freezing" their email. Replacing the old router fixes the issue. 

They are using MS Outlook 2010 and a hosted Exchange account.

I have tried the following with no success. 

Most recent firmware

Disabled attack prevention settings

Allowed smtp through the firewall 

Thanks in advance for any thoughts

 

1 Reply 1

mpyhala
Rising star
Rising star

support0223,

 

What type of internet connection is at the site? If it is DSL, you may need to lower the MTU to 1492 on the WAN.

 

Router has latest firmware?

 

- Marty

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