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rv180w email

support0223
Beginner
Beginner

I recently installed an RV180W in a small office environment to make use of its VPN capabilities but since installing, their outgoing emails have been randomly getting stuck "freezing" their email. Replacing the old router fixes the issue. 

They are using MS Outlook 2010 and a hosted Exchange account.

I have tried the following with no success. 

Most recent firmware

Disabled attack prevention settings

Allowed smtp through the firewall 

Thanks in advance for any thoughts

 

2 Replies 2

mpyhala
Rising star
Rising star

support0223,

What type of internet connection does the router have? 

Have you performed an MTU test?

 

- Marty

They have a cable internet connection through Comcast and no I have not performed an MTU test. I will have to do that when I plug the Cisco router back in and let you know what I find. 

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