01-09-2024 07:29 AM - last edited on 01-10-2024 01:57 AM by Translator
Hello Community!
I need expert advice
We faced the following problem.
Cisco ISR router physical interface goes down for 3 seconds every 3 days and connectivity was restored without any human intervention
This issue is affecting the OSPF process
No changes or work has been done to the physical interfaces at that time.
Details:
Cisco IOS Software [Fuji], ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 16.9.6, RELEASE SOFTWARE (fc2)
Jan 2 08:01:20.523 EST: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/0, changed state to down
Jan 2 08:01:23.523 EST: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/0, changed state to up
Jan 4 22:39:09.431 EST: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/0, changed state to down
Jan 4 22:39:10.432 EST: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0/0, changed state to down
Jan 4 22:39:12.444 EST: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/0, changed state to up
Jan 4 22:39:13.443 EST: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0/0, changed state to up
Jan 8 20:26:35.312 EST: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/0, changed state to down
Jan 8 20:26:36.312 EST: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0/0, changed state to down
Jan 8 20:26:39.314 EST: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/0, changed state to up
Jan 8 20:26:40.313 EST: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0/0, changed state to up
Thank you!
Sincerely,
Andrey P.
Solved! Go to Solution.
01-09-2024 08:30 AM
change the cable connect
lost carrier is relate to cable issue
MHM
01-09-2024 10:06 AM
this is a cable issue clear the counters after you change it
433 input errors, 0 CRC, 0 frame, 433 overrun, 0 ignored
01-09-2024 07:35 AM - last edited on 01-10-2024 02:03 AM by Translator
Additional details:
router# show Interface GigabitEthernet0/0/0
GigabitEthernet0/0/0 is up, line protocol is up
Hardware is ISR4321-2x1GE
MTU 1500 bytes, BW 100000 Kbit/sec, DLY 100 usec,
reliability 255/255, txload 18/255, rxload 7/255
Encapsulation ARPA, loopback not set
Keepalive not supported
Full Duplex, 100Mbps, link type is auto, media type is RJ45
output flow-control is off, input flow-control is off
ARP type: ARPA, ARP Timeout 04:00:00
Last input 00:00:00, output 00:00:09, output hang never
Last clearing of "show interface" counters 14w0d
Input queue: 0/375/0/0 (size/max/drops/flushes); Total output drops: 729911
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 2950000 bits/sec, 630 packets/sec
5 minute output rate 7441000 bits/sec, 1000 packets/sec
3663750195 packets input, 2334761839996 bytes, 0 no buffer
Received 396287 broadcasts (0 IP multicasts)
0 runts, 0 giants, 0 throttles
433 input errors, 0 CRC, 0 frame, 433 overrun, 0 ignored
0 watchdog, 1272874 multicast, 0 pause input
4529394258 packets output, 3570403155826 bytes, 0 underruns
0 output errors, 0 collisions, 2 interface resets
444 unknown protocol drops
0 babbles, 0 late collision, 0 deferred
28 lost carrier, 0 no carrier, 0 pause output
0 output buffer failures, 0 output buffers swapped out
01-09-2024 08:30 AM
change the cable connect
lost carrier is relate to cable issue
MHM
01-09-2024 09:45 AM
Hello Sir!
This is my first thought and a technician is on the way to replace the cable and set up a new port on the core switch side.
Thank you for validating my thoughts!
If this resolves the issue, we'll keep you posted.
01-09-2024 09:48 AM
You are so welcome
MHM
01-09-2024 08:06 AM
the interface is UP/Down
what this interface connect to ?
MHM
01-09-2024 10:06 AM
this is a cable issue clear the counters after you change it
433 input errors, 0 CRC, 0 frame, 433 overrun, 0 ignored
01-09-2024 12:08 PM
Thank your advise Ruben!
We'll replace the cable and clear counter to monitor this port
I'll keep this post updated if that issue will be fixed
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