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Please note that this community is not as active as the Smart Net Total Care community
You might get an faster answer about Services, Support, and PSIRT APIs and the API Console there.

Forum Posts

Recently we have found the below API not working as earlierhttps://api.cisco.com/software/suggestion/v2/suggestions/compatible/productId/ASR1013?pageIndex=1&supportedFeatures=Synchronous Optical NETwork (SONET)It returns blank for product name. Snipp...

Looks like a lot of other people have had this issue. I'm able to generate a token, but attempting to use it when hitting the Device API results in a 403 Forbidden.(https://api.ciscospark.com/v1/devices) I also specified the scope to use the api (spa...

Does the Cisco Support Software Suggestions API provide recommendations for Meraki devices?  I have not been able to get a positive result, but my results in general with this API have been pretty poor, with what I would consider common PIDs not retu...

smathias by Level 1
  • 940 Views
  • 5 replies
  • 0 Helpful votes

https://api.cisco.com/software/suggestion/v2/suggestions/software/productIds/AIR-CT3504-K9 {    "paginationResponseRecord": {        "pageIndex": "1",        "lastIndex": "1",        "totalRecords": "2",        "pageRecords": "2",        "selfLink": ...

darocstar by Level 1
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  • 0 replies
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We requested client access token to access the CS-API inventory and customer API's.  However, when we attempt to test the API in postman with the client ID and secret we receive a 403 forbidden response.  We found this post that looked similar https:...

Has anyone seen this problem? Using the below URLhttps://api.cisco.com/software/suggestion/v2/suggestions/software/productIds/WS-C3750X-24T-S Returns this: <snip>           "id": "2",            "product": {                "basePID": "WS-C3750X-24T-S...

manning by Level 1
  • 313 Views
  • 0 replies
  • 0 Helpful votes

1. I have access to my customer SNTC portal. 2. I have been granted as both customer user and API developer. 3. I have added csapi-customer api to my application 4. When I request a token with postman using clients & client secret from my application...

I am using customer id to access service API for contract coverage , I am getting success(200) but i am getting empty data set{"data": []} can someone help in regards to this, I was looking into community for answers and i found someone saying its be...

Greetings,I am trying to request access to the below. Please assist. Are these the correct APIs to gain EOL information?csapi-alerts Hardware EOL https://apx.cisco.com/cs/api/v1/product-alerts/hardware-eolcsapi-alerts Hardware EOL Bulletin https://ap...