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Smart Services

Find information for Smart Net Total Care, Partner Support Service and Smart Call Home

4687 Posts

CX Cloud

Find information and ask questions about the CX Cloud platform

52 Posts

Activity in Services

Ability to Deploy CX Cloud Agent in Azure

Currently the CX Cloud agent must run on a virtual machine as an OVA hosted by a hypervisor. It would be great to have the ability to deploy the agent VM Azure. The purpose of deploying the agent is to integrate CX Cloud with DNA Center.

Customer receiving unwanted auto-generated emails about setting up SNTC, although SNTC Portal is indeed set up

Hello, I was sent here after trying other support routes. I have a customer who is receiving unwanted emails to multiple users about setting up their SNTC Portal, but their Portal is already functional.  It is becoming very frustrating for this custo...

atestut by Cisco Employee
  • 4633 Views
  • 3 replies
  • 0 Helpful votes

Assets tab should cover all FRUs such as RAM and Disk

Currently, CX Cloud doesn't display some FRUs such as RAMs and Disks. Customers are keen to track these items as they tend to be RMA'ed. If we intend to build a single platform for Cisco devices. All FRUs should be supported and visible in the platfo...

tokawano by Cisco Employee
  • 47 Views
  • 0 replies
  • 0 Helpful votes
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