Activity in Services
SNTC redirects to registration page
Hello,When I try to log into services.cisco.com to access SNTC, it starts loading the page background (blue sky and clouds), but then redirects me to the registration page.From other threads [0] [1] I've seen, a Cisco employee will ask for a private ...
Asset Groups? What happened?
I have several asset groups I use to manage my assets. Until recently, when looking at an asset, I could add a "asset tag" directly from the asset window and it would put that asset into any group I had already created. Now when I go to add an asse...
Issue adding upload profile to CSPC
Hi, I have recently updated the CSPC collect to 2.11. I am trying to add an upload profile to the collector but am experiencing issues. Could you please assist? I have attached a screenshot of the error. Also for some reason, I can't see anything on...
to become company's delegated administrator access
Company mail Id to delegate administrator accessITSS.L2.Network-Security@internationalsos.comCR party ID 313514983Some of the active Smartnet Contract numbers are 205448022; 205479477; 205484599I was thrown below error.Sorry, we have encountered a te...
Log in redirects to registration page
Hi, I am having trouble logging into the SNTC portal. I have recently been given access, but it keeps redirecting me to the registration page. If I try to register, it tells me I already have access, and redirects back to the registration page. How c...
Setting "license smart source-interface mgmt0" is not an option?
I'm configuring Smart license on nexus for the first time.I'm able to set mgmt0 as source interface for everything else (ip http / domain-lookup), but when it comes to configuring the "license smart source-interface", mgmt0 is not an option? Is mgmt0...
Reset CSPC GUI password from CLI
Hi community I need to Reset CSPC GUI password from CLI (I have full access to CLI root, collectorlogin and admin) please can you post the relevant commands Thanks Bhaves
Vulnerability received - Common service platform collector (CSPC) 2.10
Hello We have received below Vulnerabilities for Cisco Common service platform collector (CSPC) Version 2.10. Could you please help us with a mitigation plan for these vulnerabilities? OpenSSH Privilege Escalation Vulnerability38868OpenSSH (OpenBSD ...
Resolved! CISCO account email address change
Hello,I've to change my email address and I contacted CISCO Support as required. However, they came back with the ridiculous request to close my current account and open a new one, then contact CISCO certifications support and aks them to migrate my ...
chnage current IP address of smart software license on-prem
Hi all ,I have moved SSM "smart software license on-prem" vm from DC to other one and need to change it IP address.I tried to do so using the sameway for configuring new IP but it didn't workplease advise how to do so from console.
How to get Smartnet coverage information via the Cisco API
I would like to get Smartnet coverage information via the Cisco API. I need to generate the API key using my client_id and client_secret. However, I don't know where to set up or register my client_id and client_secret. Can you direct me to the right...
changing account email address
Hello,I had my profile associated with a company, and i wanted to remove the association so i went to the partner self service portal and removed my association, the tricky thing here is that after having the usernames login canceled by Cisco i use t...
How to increase cloud security?
What is the best way to increase cloud security?
I need to reset webUI admin user, via CLI on CSPC 2.10 - doable ?
I just redeployed 2.10 VM on Hyper-v ... it took ages to completeNow I need to reset webUI admin user, via CLI on CSPC 2.10 - doable ?Someone other than med sat the initialt password, as Im meet with a login but not a pw create loginI have full acce...
Top tips to automate upgrades and save costs with Cisco CX Cloud
Calling all Cisco CX Cloud users even all Cisco customers and partners! Are you fully leveraging Cisco CX Cloud to: Reduce 2-5 mins/case from your case management time Automates case opening and processing (RMA); Reduces duplication and false...
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