[toc:faq]
General Information
The UC 500 Software Packs bundle all the necessary files for the UC 500 Series platform. The files include UC 500 IOS image, voicemail and automated attendant CUE software, IP Phone firmware files, and multiple TAR/archive files for various components of the UC 500 (for example vlan information, default configuration files for each product SKU, ringer files for IP Phones, music-on-hold files, background images for colored IP Phones, etc.). The UC 500 Software Packs are thoroughly tested with CCA releases and are pre-installed on UC 500 shipped from Cisco.
For any questions relating to the UC 500 Software Packs please email uc500-swp@cisco.com.
To download the latest UC 500 Series software go here:
https://supportforums.cisco.com/docs/DOC-9829/
For the latest CCA software go here:
http://www.cisco.com/go/configassist
For the latest OM software go here:
http://www.cisco.com/go/officemanager
Software Pack Roadmap
Note: Timelines & Releases are tentative and are subjected to change
Software Pack | Release Timeframe | IOS | CME | CUE | Compatible CCA |
|---|
| 8.6.2 | 2013-JUL | 15.1(4)M6 | 8.6 | 8.6.5 | 3.2.3 |
| 8.6.1 | 2012-NOV | 15.1(4)M5 | 8.6 | 8.6.5 | 3.2.2 |
| 8.6.0 | 2012-JUN | 15.1(4)M4 | 8.6 | 8.6.3 | 3.2.1 |
| 8.2.0 | 2011-JUL | 15.1(2)T4 | 8.1 | 8.0.6 | 3.1 |
| 8.1.0 | 2010-DEC | 15.1(2)T2 | 8.1 | 8.0.3 | 3.0 |
| 8.0.5 | 2010-NOV | 15.0(1)XA3a | 8.0 | 8.0.3 | 2.2.6 |
| 8.0.4 | 2010-AUG | 15.0(1)XA3a | 8.0 | 8.0.2 | 2.2.5 |
| 8.0.3 | BETA1 | 15.0(1)XA3a | 8.0 | 8.0.2 | 2.2.5 (Beta) |
| 8.0.2 | 2010-MAR | 15.0(1)XA2 | 8.0 | 7.1.3 | 2.2.2 |
| 8.0.1 | 2010-FEB | 15.0(1)XA1a | 8.0 | 7.1.3 | 2.2.2 |
| 8.0.0 | 2009-NOV | 15.0(1)XA | 8.0 | 7.1.3 | 2.2 |
| 7.0.4 | 2009-OCT | 12.4(20)T4 | 7.0 | 7.0.3 | 2.1.1 |
| 7.1.3 | 2009-SEP | 12.4(24)SB | 7.1 | 7.0.3 | 2.1 |
1. Software Pack 8.0.3 was only released as a BETA release.
2. Software Pack 8.0.5 was an unplanned release in response to CSCti85760
Phone Firmware Matrix
Software Pack
| SPA-525G | SPA-50X SPA-30X |
SPA 51x
| 7914 | 7915 7916 | 7921 7925 | 7936 | 7937 | 7940 7960
| 79XX | 6901 6911 | 6921 6941 6961 | 8961 9951 9971
|
|---|
| 8.6.2 | 7.5.2c | 7.5.2c | 7.5.2d | 5.0.4 | 1.0.4 | 1.4.1SR1 | 3.3.21 | 1.4.4 | 8.1.2 | 9.1.1 | 9.1.1 | 9.1.1 | 9.2.2 |
| 8.6.1 | 7.5.2a | 7.5.2b | 7.5.2b | 5.0.4 | 1.0.4 | 1.4.1SR1 | 3.3.21 | 1.4.4 | 8.1.2 | 9.1.1 | 9.1.1 | 9.1.1 | 9.2.2 |
| 8.6.0 | 7.4.9c | 7.4.9c |
| 5.0.4 | 1.0.4 | 1.4.1SR1 | 3.3.21 | 1.4.4 | 8.1.2 | 9.1.1 | 9.1.1 | 9.1.1 | 9.2.2 |
| 8.2.0 | 7.4.8a | 7.4.8a |
| 5.0.4 | 1.0.4 | 1.3.4SR1 | 3.3.20 | 1.3.4 | 8.1.2 | 8.5.4S | 9.0.2 | 8.5.4 | -- |
| 8.1.0 | 7.4.6 | 7.4.6 |
| 5.0.4 | 1.0.4 | 1.3.4SR1 | 3.3.20 | 1.3.4 | 8.1.2 | 8.5.4S | 9.0.2 | 8.5.4 | -- |
| 8.0.5 | 7.4.4 | 7.4.4 |
| 5.0.4 | 1.0.4 | 1.3.4SR1 | 3.3.20 | 1.3.4 | 8.1.2 | 8.5.3S | -- | -- | -- |
| 8.0.4 | 7.4.4 | 7.4.4 |
| 5.0.4 | 1.0.4 | 1.3.4SR1 | 3.3.20 | 1.3.4 | 8.1.2 | 8.5.3S | -- | -- | -- |
| 8.0.3 | 7.4.4 | 7.4.4 |
| 5.0.4 | 1.0.4 | 1.3.3 | 3.3.20 | 1.3.4 | 8.1.2 | 8.5.3S | -- | -- | -- |
| 8.0.2 | 7.4.3 | 7.4.3 |
| 5.0.4 | 1.0.4 | 1.3.3 | 3.3.20 | 1.3.4 | 8.1.2 | 8.5.3S | -- | -- | -- |
| 8.0.1 | 7.4.3 | 7.4.3 |
| 5.0.4 | 1.0.4 | 1.3.3 | 3.3.20 | 1.3.4 | 8.1.2 | 8.5.3S | -- | -- | -- |
| 8.0.0 | 7.4.2 | 7.4.2 |
| 5.0.4 | 1.0.4 | 1.3.3 | 3.3.20 | 1.3.4 | 8.1.2 | 8.5.3S | -- | -- | -- |
| 7.0.4 | 7.1.9 | 7.1.3c |
| 5.0.3 | 1.0.3 | 1.2.1 / 1.3.1 | 3.3.16 | 1.3.2 | 8.0.1 | 8.4.2S | -- | -- | -- |
| 7.1.3 | 7.1.9 | 7.1.3c |
| 5.0.3 | 1.0.3 | 1.2.1 / 1.3.1 | 3.3.16 | 1.3.2 | 8.0.1 | 8.4.2S | -- | -- | -- |
- Firmware version 8.1.17 will be the last release for the CP-52X model phones bundled with the Software Packs.
MD5 Checksum
A UC 500 Software Pack contains a bundle of various software components resulting to a large zip file - E.g. 300MB. To validate the integrity of the Software Pack before use with CCA the checksum of the Software Pack can be compared to the MD5 checksum posted here. A program like FSUM can be used to compute the checksum-
http://www.slavasoft.com/fsum/
C:\SWP\8.0.5>fsum UC5*
SlavaSoft Optimizing Checksum Utility - fsum 2.52.00337
Implemented using SlavaSoft QuickHash Library <www.slavasoft.com>
Copyright (C) SlavaSoft Inc. 1999-2007. All rights reserved.
; SlavaSoft Optimizing Checksum Utility - fsum 2.52.00337 <www.slavasoft.com>
;
; Generated on 11/30/10 at 17:26:58
;
0a3f57b0a86e31b79cfe44e9503fb376 *UC520_8.0.5.zip
335b94e433d26f2c792e46072000122f *UC540_8.0.5.zip
f49be072816f67e92d3c45aca89a5215 *UC560_8.0.5.zip
C:\SWP\8.0.5>
Software Pack
| UC520 | UC540 | UC560 |
|---|
| 8.1.0 | 6daf84694817c48d137dda9581f13df2 | a8daf57fbc3345c08a7f9a3e54a5aa29 | e0e116d1de929bb9f6bf4815ccbad873 |
| 8.0.5 | 0a3f57b0a86e31b79cfe44e9503fb376 | 335b94e433d26f2c792e46072000122f | f49be072816f67e92d3c45aca89a5215 |
| 8.0.4 | 262e48b32d94bc281885c763fd62e570 | bce30391a3278c782230defe3b3820bc | 454296bd0024d6b4bc5f005d9f9b357c |
General Announcements
- 12-20-2010 - Software Pack 8.1.0 and the corresponding Locale Packs have been posted on the Support Community and CCO.
11-30-2010 - Software Pack 8.0.5 and the corresponding CUE localization files have been posted on the Support Community and CCO. SWP 8.0.2 and 8.0.4 along with the corresponding localization files will be removed from the Support Community on 12-3-2010. If these files are needed after their removal they can still be downloaded from CCO, or email uc500-swp@cisco.com to request the specific files needed.
