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dianwong
Community Member

You can reset the SPA3102 to factory default using the Interactive Voice Response (IVR) and following these steps:

- Plug a phone into the Phone 1 port

- Press “****”

- Enter “73738,” then “#”

- Press “1” to confirm

This sequence can be found in the documentation, which is available here: http://www.cisco.com/en/US/docs/voice_ip_comm/csbpvga/ata/administration/guide/ATA_AG_v3_NC-WEB.pdf.

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