Why I can't see my deivce booking Routing DNA Essentials: Tier 2

[Zurattos-N]

Hello,

I have a virtual Cisco router CSR , even though I can see the license but I can't see my device is booking the subscribtion on Cisco Smart acocunt ? I have available 2 , and after applying saying 2 available ? so the license is not yet in use ? 
I see only it's reserved 
Any remarks or anything I can do ? 


Best Regards,

[Flavio Miranda]

@Zurattos-N 

 Does the device is installed and have communication with cisco cloud or with Cisco Smart Software Manager?

Check the licensing process on the link below

https://www.cisco.com/c/en/us/td/docs/routers/csr1000/software/configuration/b_CSR1000v_Configuration_Guide/b_CSR1000v_Configuration_Guide_chapter_01000.html#task_vbx_j1y_mz