Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.
Serial numbers may be missing in some portal reports for uploads after August 12, 2019. For complete details read this document
NOW AVAILABLE: Common Services Platform Collector Fundamentals (CSPCF)!
This on-demand course gives an introduction and explains the value of deploying the collector. Upon completion of the training, learners will be able to:
Install and configure the CSPC tool/software
Interpret and respond to security alerts generated via the SNTC portal
Generate reports via the SNTC portal and interpret the data
Proactively identify both external and internal threats via the SNTC portal
Contact your Account Manager or Learning BDM for more information (firstname.lastname@example.org)
Services APIs are Available
The Smart Net Total Care Services APIs are now available to all customers and partners in our production environment for you to use to integrate portal information into your business systems.
Check out the details in this blog about how to register and use them.