Hello,I had my profile associated with a company, and i wanted to remove the association so i went to the partner self service portal and removed my association, the tricky thing here is that after having the usernames login canceled by Cisco i use t...
Forum Posts
I want to check if my switches are covered under any active smartnet or not. I have created the APP as below Now I am using this the KEY as client_id and Client secrete but i am getting below error, please help {'error_description': 'Invalid client ...
Hi,We have problem on the SNTC Portal, only showing the Chasis and PID Type, but not showing SN and Software Version. When we check on "Inventory Insight" >"summary", we noticed that all device is "not recognized" with "FAILED: SNAS validated data no...
I have an issues with our local collector WebUI login. I have the admin shell/collector/root passwords but when I log in to webUI I get presented with Security questions that do not save so I am unable to log in. Is someone from Cisco able to help he...
Hi All, We are getting an upload error on our CSPC, we have tried restarting, We have tried adjusting the "Collection Profile Export Boundary" to 1000 and then Replacing the Cert, and then rebooting the collector. We have checked the firewall rules ...
Hello Team,I have been granted access to our SNTC account, but when I try to login, I get redirected to the registration page and it said I do not currently have access to Smart Services Connection. Can someone help me with this issue?Thanks
I was wondering if someone would be able to help me with the error i am having while trying to get data from the cisco apix endpoints. One example endpoint is https://apix.cisco.com/supporttools/eox/rest/5/EOXByProductID/5/A9K-MPA-2X40GEI get a 403_D...
Hi Cisco Support, I am having issues viewing alerts and other tabs within Cisco’s Smart Net Total Care(SNTC).-We want to make this tool usable and seems pretty useful - but the slowness and inability to display affected devices is making it difficult...
I have been doing some digging and the which one the switch uses is easy enough to find, the routers seem to use the route processor, but I can't determine which one the WLC's use. Is it the route processor as well?
hi all, as i am installing the Cisco CSPC at a few sites i was wondering if there is any actual Compatabilitymatrix for this appliance.so we could check/validate all found devices secondy are there device made by Cisco not supported yet/anymore?
Hi Team,I am unable to verify my account for SMTC portal registration.Its showing contract is not active and not associated with cisco account profile. Please help to verify account to register in SNTC portal.Regards,Mahendra
Hi All, is there any update or maint' on the portal, cause my SNTC/PSS portal not showing any data ?
I have a newly built CSPC that is 2.10.0.2. I tied in my credentials to be able to check for updates, and it finds 2.10.0.6; however, clicking the Upgrade Now OR the schedule button appear to both not do a thing.I was wondering if there was a way to...
I have a cisco switch and the associated serial number is FCW2020F035. Is there a way to see if there is anything wrong with this device? Or if it is on some kind of grey list?
The DA at the company I work for has since left the organization and needs replaced - may someone advise on how we should proceed?
