Meraki devices are successfully discovered but hostnames and serial numbers are not showing (NA) under Managed Devices.We have just rebuild the server using 2.11 server version. It was visible when we had 2.10.Hope to get feedback soon. Thank you in ...
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For a few months now we have had problems publishing consolidated bug reports, it says failed. Is anyone experiencing the same problem?
I was planning on deploying the lastest version of CSPC at 2.11 then patching it directly to 2.11.03 but see attached picture of the hostOS which is centos 7 that has been deprecated. According to the cisco releasenotes the hostOS has been changed wh...
Hi,I have issue attempting register SmartNet Portal, I have valid SmartNet Contract and Serial Number but couldn't register due to error "We are unable to process your registration request at this time. Kindly retry later. Sorry for the inconvenience...
Anybody know why I would be unable to export Contract Management reports? I get an http status 404 when I attempt to export the csv and a failure message when I attempt to add it to my reports.
We build a new collector to replace the old one. To ensure that I am copying all collected data from old to new, please advise what data should I export and how? Also how do I import it to the new collector server?We already have the Transport File D...
I can't get a response from the EoX API, the response in every case is <h1>Developer Inactive</h1> I'm a Cisco Partner colaborator. I have access to API Console and I have created an app using de EoX API; I receive the token, but when I do a requ...
Resolved! CISCO account email address change
Hello,I've to change my email address and I contacted CISCO Support as required. However, they came back with the ridiculous request to close my current account and open a new one, then contact CISCO certifications support and aks them to migrate my ...
Hi all, I'm looking for some advice. I'll be leaving my current company soon, so i need to change my email address for my CCO back to my personal address so i can take it with me (as i always have done over the years). Looks like the admin of my comp...
Dear specialists,Please assist us. Our SNTC Service Entitlement Contract Number is 205876512. I am writing to seek assistance with the registration and activation of the SNTC Support APIs within the Service Catalogue available through the Cisco Servi...
Hello Cisco Team, I am not able to register my 4 new switches through Cisco Smart net total Care Portal. When i try to submit the registration of the Smart net total Care Portal i get the following error message: Oops! Someting went wrong... We are u...
hi team, i am trying to register to the sntc portal for the first time, and every time i enter all the info needed and try to register i get an error page that says "Oops, something went wrong..." then brings me back to the start. is there any way to...
Need support for associate. After trying we have issue "Oops! Something went wrong" Contract Number : 204311248Serial Number : FOC26366R2Xemail: hiram.rivera@salud.pr.govCCOID: 00u64m782rDtHgy0i5d7Thanks
Good morning,When I go into the portal under Library/Inventory/All Equipment, I am not seeing any equipment. There are no filters applied.I need to investigate an issue with duplicates devices showing in the inventory.Thank you,Leonard
Hello team, Recently we are having some problems with several customers regarding the association of the CBR Admin role in CSAM, I have already validated all the points necessary for association, which are: 1. Confirmation of the need for a valid Sma...
