Smart Net Total Care Portal and Collector Discussions

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Hi,We have problem on the SNTC Portal, only showing the Chasis and PID Type, but not showing SN and Software Version. When we check on "Inventory Insight" >"summary", we noticed that all device is "not recognized" with "FAILED: SNAS validated data no...

Hi All, We are getting an upload error on our CSPC, we have tried restarting, We have tried adjusting the "Collection Profile Export Boundary" to 1000 and then Replacing the Cert, and then rebooting the collector.  We have checked the firewall rules ...

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Tareq Ali by Beginner
  • 13 replies
  • 0 Helpful votes

Hi Cisco Support, I am having issues viewing alerts and other tabs within Cisco’s Smart Net Total Care(SNTC).-We want to make this tool usable and seems pretty useful - but the slowness and inability to display affected devices is making it difficult...

omkm by Beginner
  • 2 replies
  • 0 Helpful votes