Smart Net Total Care Portal and Collector Discussions

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Can someone please reach out to me to help with a customer SNTC portal access issue. Customer has no current access to their SNTC portal and a user has left and they are looking for confirmation of users setup in portal as well as who has Delegated A...

pcumming by Cisco Employee
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The customer wants to buy BE7k with Drive Retention and it is the part "CON-UCSD7-BE7MM5K9". But I couldn't find any documents that provide detail about the scope/support. Any idea ? CON-UCSD7-BE7MM5K9 [UCS DR 24X7X4OS Cisco Business Edition 7000M (M...