We have several CSPC Collectors that we cannot access from services.cisco.com. We follow this process: Manage Collectors so it lists them all.Click on the 1 in the Collector Count column.Check the box to the left of the Collector ID number.Select Acc...
Forum Posts
Hi Team, We have planned for a CSPC installation in a VM in our environment, Downloaded the latest version:https://software.cisco.com/download/home/286312935/type/286312958/release/2.8.1.8 However we do not see a OVA/OVF file to proceed with VM.Coul...
I assisted a customer in SNTC registration yesterday morning and it has not gone through yet as he is unable to login to the portal. Can you assist in pushing through?
Can someone please reach out to me to help with a customer SNTC portal access issue. Customer has no current access to their SNTC portal and a user has left and they are looking for confirmation of users setup in portal as well as who has Delegated A...
Resolved! Customer Portal Access
I received an email about 24 hours ago indicating I was approved for access to the LYONDELL CHEMICAL COMPANY SNTC portal. I still do not see LYONDELL on my customer list. Any idea who may be able to help? thanks!
I'm working on a SMARTnet renewal for a customer and noticed that there are devices showing up in the SNTC portal that have active SMARTnet support on them. I will provide screen shots in a private message. Thanks in advance, Doug Hudson
I've been trying to access the Smart Net Total Portal, but only see a blank screen with the title Cisco Services Connection. I've attached a screenshot. Has anyone encountered this before. I sent an email to service_access_Management_support@cisco.co...
Hi Team, Just wondering if there is a new version of the SNTC PID checker. The one at the following link is over 2 years old (https://supportforums.cisco.com/document/12098436/sntc-product-id-checker) Many Thanks Femi
Hi, I am trying to install Collector-2.8.1.4-B-15 on a Cisco UCS C220 server. Unfortunately, I am experiencing issues with it and was wondering if you could assist. I am following this guide https://www.cisco.com/c/dam/en/us/support/docs/cloud-syste...
Resolved! ova file
sorry but i cant find the ova files is there any reason for this? or how do i tell my client to proceed with the installation?
SNMP is enabled and the correct credentials are in the collector. The IP's are coming back as unreachable. What else can we do to troubleshoot?
I registered for SNTC 3 days ago. I received the confirmation email that day with a link to the SNTC portal saying it would be ready in 24 hours. Starting yesterday, clicking on the link takes me to a 404 not found error page. Logging out and back in...
When I try acess the CSAM https://cdceb.cloudapps.cisco.com/csam/ with my cco id alexandre11@@ I have the error "You are not authorized to acess this resource "
The customer wants to buy BE7k with Drive Retention and it is the part "CON-UCSD7-BE7MM5K9". But I couldn't find any documents that provide detail about the scope/support. Any idea ? CON-UCSD7-BE7MM5K9 [UCS DR 24X7X4OS Cisco Business Edition 7000M (M...
from what i can see, it looks like the reports are mainly based around vulnerabilities. but is there a report for the recommended version even if there is not a security vulnerability? i just want the 'starred' version of the software for all the dev...
