Can you advise me where I can find Report Preference options in the Portal? They've always been under Application Settings but I don't have them available any longer. I want to change my report viewing preferences but no longer have that option.
I have been trying for a week to download the CSPS installation file - as you know, it's been offline (frustration point #1). I'm reading the instructions from the Installation and configuration guide, and it tells me to download an .ova file and pr...
Hi All Could anyone advise what the default CLI admin password expiry time is for a CSPC VM-ware deployment. We are asked to create it on the VM console during first boot up, but it does not specify when it will expire or need renewing. Furthermore...
Have a customer still on version 2.6. I'm a little confused about the steps to update shown in the guide. Upgrade a collector version lesser than CSPC 2.3.8, 2.4.x, 2.5.x, 2.6.x, or 2.6.x.xStep 1 Perform a new collector installation with either 2.8....
Hi Guys We getting message from collector - Your Appliance Password will expire soon for user collectorlogin and Your Appliance Password will expire soon for user root The problem is that it looks like our password for root login is not correct and w...
Hey everyone, I have a DA that has access to the CSAM tool, has been verified to be given access to the Portal, but cannot sign into the portal. I have screenshots where they cannot even assign themselves as a CustomerAdministrator and other various ...
We assisted a DA with registration last week and he still doesn't have access to the portal. We hadn't checked until now because we were waiting on the OVA to be available. I can share his ID and company in PM
Hello, Looking for some help with an error I receive when trying to bring up a report in the SNTC portal. When I go to my reports, I get a blank screen and an error, "No Data the grid returned no rows due to the query or filters."Collector has workin...
Can anyone help, the SNTC links to the CSPC downloads page do not seem to be working. I can't seem to find the CSPC software via the main Software downloads page either. Help! :/
Any news on when the collector will be available to download again?
Our last collection that showed good in the portal was our April collection. The May upload and June upload do not show any data in the portal. If I look at the collected data in within the collector, all the data is there. we do a monthly rediscover...
We have lost the original administrator of the CIsco Collector and need to make changes to the device to perform discovery on a different network. The password is not known. Is there a way to recover the password.
I've noticed that our serial numbers for collector uploads are missing. I checked the "View Managed Devices" section of the collector and noticed that the serial number column has a status of "S/N discovery disabled" I am using the Locked SNTC data...
Hi Guys We getting message from collector - Your Appliance Password will expire soon for user collectorlogin and Your Appliance Password will expire soon for user root The problem is that it looks like our password for root login is not correct and w...
When I click to associate a user to my company the page goes back to the same page. The browser development pane gives me this error: Access to XMLHttpRequest at 'https://cdceb.cloudapps.cisco.com/csam/login.do?action=home' (redirected from 'https://...
