SNMP credentials are correct. other devices discovered correctly. this device can ping CSPC Server.
Forum Posts
Hello All i need your help, we have this problem with one collector when run the collect data profile i dont know why all port are open in the FW and i dont know why have this error. I registered a new collector to but we have this problem
I am trying to get setup for Smart Net Total Care. I am now the delegated administrator for my organization. However, in Cisco Services Account Management when I try to assign the Smart Net Total Care role I see "No available roles to assign to us...
One of our sites show: "Site verification required" for installed-at-site, and address1 fields. We cannot move any items into this site. I've reached out to our VAR, our Cisco Rep, the Smart Net Portal Team, and the contract management team with no h...
What the documentation specified for my size environment.2 GB RAM (20MB in use) 60GB HD x2 CPU @ 2Ghz
If so is there a way to program it into the collector? thank you
I need to change my D.A as the previous one has left the company.
Does anyone know how to remove a person setup as the sole administrator in a Total Care Portal? They have left the company and their access needs to be removed. We also need to get a new administrator setup in their place, and need to know how to do ...
Hi Team - Seeing duplicate serial numbers in multiple inventories. In some situations the HostName is different. What determines if a serial number is a duplicate? I have made sure the 'Latest View' is selected in the Portal.
Does anyone know of any integration between these 2 products? We have both products but it's a pain to enter inventory in both. If we could integrate prime with our collector which does the uploads to Smart Net total care portal, life would be so muc...
What logs would I need to provide for troubleshooting the upgrade to 2.8? Auto updates are already enabled in the collector however it is not completing.
Resolved! New Delegated admin
Customer needs to add more delegated admins. Is there a limit for a number of Delegated Admin tha can be added? What is the requirements for new user become an addtional delegated admin? Thanks in advance.
Resolved! How to confirm time settings?
I have had issues with time settings in the past. Is there a way in 2.8 to see the current time on the server? thank you
I had an old version of the collector up and running about a year ago and it crashed, so I started over yesterday with 2.8, I entered the ip address ranges and the job is taking way to long to run so I would like to narrow it down a little. How can i...
I'm a registered user and logged into my SNTC Portal. Under Useful Links - Professional Training - There is an offer for a free course - ICND1 v3.0 - I click on the link to start my free training and get the following error... "The requested site is...
