Hello All, Is evryone can give détails diffrt between. Regrads, Jary
Forum Posts
I've tried to update via WebUI and CLI it's saying 'Server is down. Please try again later.' With the CLI method I've tried enabling via 'conf serv enable' and get the same error. And also with 'conf serv disable' to reenter the CCO ID and get the sa...
We had a module fail in a Nexus 7700; specifically, an N77-M324FQ-25L. So we replaced it. However, even though I have repeated run Discovery, Data Collection and Upload jobs, the old module that was taken out shows up in the inventory and the new o...
I have attempted to set up a scheduled job to run daily that will run a DAV, a Discovery, collect data and then upload it to the SNTC portal. What I see is not what I expected. 1) The Job Run Status screen shows that the Data Collection job started...
Hello, I am upgrading from version 2.7.3 to 2.7.4 and the GUI has shown "Apply-in-progess" for over 24 hours now. Can someone please assist?
Hello, I'm trying to add my Media 320 to the collector but since it doesn't have SNMP it can't discover it. Any suggestions?
Hi, I'm a new subscriber in SmartNet world, i want to know how to deal with, the first steps to do thank you
Hello CSPC and SNTC Users. We are having a problem when collecting the list of Access Points presented in our Wireless LAN Controller 7500 (HA pair with SSO). The list of Access Points presented both in CSPC as well in SNTC is inconsistent when comp...
Resolved! Smart net
Hi, I would buy a smart Net contract for a 3750X switch, but i look for a time that will take the new contract. how long it would be ? so as to decide if it is suitable to take it or buy a new equipement thank your for a help
Resolved! LOA access issue
I have a customer that have special character at his account how I update to remove this special character? Because this I can't give LOA access to my company.
I am trying to register my Cisco account with SNTC. I am able to proceed through all of the steps, my account and serial number seem to be validated correctly, it comes up with my organizations name and address, but when I click the Submit button, I...
Resolved! cannot log in to SNTC portal
I have registered and been granted permissions by the delegated administrator, when I try to sign in I just get the registration page, when i click on register i get ... " It appears that you already have access to Smart Net Total Care Portal. Yo...
Resolved! Problems with CBR Admin and LOA access
Good Evening, I have problem to give CBR Admin and LOA access at the customers that have another partner associate in their contract, what they should to do because they are not the contract administrator of their contracts.
When I scan one of our sites that has CME and CUE on a 2951 the SIP and Skinny IP phones do not show up. I assume I need to enable SNMP on the phones? or is there another way to gather inventory for them?
Is there a way to reset the portal to the defaults?
