Can we clean up these up these automated notifications of broken links and outdated dates? Your access to Cisco resources as Customer User for SNTC at [customer removed] has been removed as of 10 Oct 2022 20:46:19 GMT.Users with this role can access ...
Forum Posts
Hello, New to Cisco CSPC, installed the OVA did the initial IPV4 setup. I am able to ssh and login with admin account, but we have no webui. So i am unable to complete the setup through the WebUI. Tried to finish setup in the cli, via SSH but I do...
Hello Sir/MadamOur Company bought the cisco 9200 in Hong Kong. After that we shipped the cisco switch to Ho Chi Minh city. We want to buy cisco smartnet in Vietnam, but the switch location have been registered in Hong Kong. Could you kindly help us c...
We have a router that is covered under a contract which is assigned to my account but is not showing up as a covered device in The SNTC portal. It instead shows as an uncovered device.
Resolved! Unable to access SNTC portal
Hello, I´m unable to access SNTC portal, I already have a contract associated, but can´t access.. please help.Thank you!
Resolved! CSAM Issue
I'm trying to remove one user's association and associate a new user. When removing the one user, I get to the point where I can select the button "Remove Association". Then I get "This page isn't working right now." HTTP Error 400. Same with associa...
SUMMARY The software suggestion API returns wrong data for some models of 5508 Wireless LAN Controller. ISSUE When using this API endpoint: https://api.cisco.com/software/suggestion/v2/suggestions/releases/productIds/ The API responds with wrong data...
Hello,I am unable to log in at my company’s SNTC portal. Over a week ago, I was added as an administrator, have accepted the terms & conditions and am still getting redirected to the page that tells me “You do not currently have access to Smart Servi...
Resolved! CSPC discovery of Hyperflex servers
The PID checker shows that the Hyperflex servers are supported by the CSPC, is there anything special needed to get them discovered via SNMP?
Hi I have purchased SNTC with cisco L3 switch how can I enable SNTC service ? Company from I purchased cisco device they said SmartNet service is valid till 2024. See in attachment Aggregation Switch Model Number : WS-C3850-24SSe...
Hi Team,I am unable to generate a custom Inventory Report for my organization but it got stuck at Pending stage. I tried few times but in vain. Need immediate support in this case.ThanksAnil Kumar
I have been granted access to Smart Net Total Care portal. However, it is more than 48 hours and I still not able to get access to it. Would you check my status for me.
Hi Support, After Deployment of CSPSC server is there any mechanism of managing the hardware inventory and other details deployed in the organization without License subscription for SNTC. Can we configure CSPSC to act and manage the inventory and pr...
I have a problem with access to https://services.cisco.com/ After trying to enter I am redirected to https://www.cisco.com/web/fw/tools/ssue/apps/ssueap2.0/prod/#/promoThe message i get is "You do not currently have access to Smart Services Connectio...
Hi, I'm getting below error message when attempting to login to Certification Tracking System. I have tried many time now but unable to login. screenshot attached for reference.Please, advise how i can fix it. " Unable to AuthenticateServer: cloudsso...
