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CSPC Inventory Upload Fails with error 404

sarahaknight
Beginner
Beginner

Running version 2.8.1.4, currently having an issue where the CSPC is failing to upload device inventory to the SNTC. Receiving the following error:

 

"A connectivity exception occured while processing the request. The Exception is :: HTTPs TransportMode has Failed 404:Not Found"

 

I can see that connectivity over 443 is not blocked to https://concsoweb-prd.cisco.com and this has just recently stopped working. Verified NTP synchronization on the CSPC is working and forced timesync to the local NTP server on-site.

1 Accepted Solution

Accepted Solutions

sarahaknight
Beginner
Beginner

Since posting this, a new version has come out (2.8.1.5) and so the CSPC was upgraded and this issue resolved itself, seemingly because of the upgrade. 

View solution in original post

3 Replies 3

jofrumki
Cisco Employee
Cisco Employee

Hello,

Can you login to the CLI as collectorlogin, su to root and run the following command and share the output please;

cat /opt/ConcsoTgw/tail-end-gateway-decoupled/conf/csof_config.xml


Thank you

sarahaknight
Beginner
Beginner

Since posting this, a new version has come out (2.8.1.5) and so the CSPC was upgraded and this issue resolved itself, seemingly because of the upgrade. 

sarahaknight
Beginner
Beginner

Since posting this, a new version has come out (2.8.1.5) and so the CSPC was upgraded and this issue resolved itself, seemingly because of the upgrade. 

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