05-03-2017 03:11 PM
Hi there,
I'm trying to download the KTN report (ANSR spreadsheet) from the portal but when I click on the excel icon I get a white page and the file never downloads.
I attached screen shots of the steps I followed.
Thank you,
-KG
Solved! Go to Solution.
05-17-2017 10:01 AM
Hi Katia,
The reports are available and can be downloaded. Please try it again. If you need me to send you the reports, please let me know,
Thanks,
Shreyance
05-17-2017 09:39 AM
Hello Katia,
Please excuse our delay in responding. Are you still having this issue? Let us know and we'll have someone look into it.
Cheers,
Cheri
05-17-2017 10:01 AM
Hi Katia,
The reports are available and can be downloaded. Please try it again. If you need me to send you the reports, please let me know,
Thanks,
Shreyance
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