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I am not seeing my companies equipment on the portal

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AndyPrescott
Level 1
Level 1

‎03-06-2018 03:11 AM - edited ‎03-12-2019 07:41 AM

I raised a query a while ago and had to leave it as due to other issues. I am shown as an administrator for our SNTC portal but none of our registered users can see any equipment associated with our company.

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Suchita Shewale
Cisco Employee
Cisco Employee

‎03-06-2018 05:07 AM

Hi,

 

The last collector upload was in October, and it was empty which is the reason there is no device information reported on the Portal.

 

Please issue a new upload and also make sure that you are running a full collection before an upload takes place.

 

Regards,

Suchita

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Suchita Shewale
Cisco Employee
Cisco Employee

‎03-06-2018 05:07 AM

Hi,

 

The last collector upload was in October, and it was empty which is the reason there is no device information reported on the Portal.

 

Please issue a new upload and also make sure that you are running a full collection before an upload takes place.

 

Regards,

Suchita

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