04-13-2018 08:06 AM - edited 03-12-2019 07:44 AM
Okay - I am able now to remove old inventory collections thanks to the latest SNTC Portal updates. Awesome. But now how do I include my Call Manager systems *without* handsets in the discovery/upload? I don't want the handsets cluttering the non-warranty items because they aren't going to be under warranty. So I have a few parts to this:
1) How do I get the Call Manager in without the handsets - I don't see them in the re-discovered Unified Communications area where CM is after deleting and re-discovering them, but when I upload, they come back.
2) Why don't I see the 40 new 8865 phones at all? It sees all the 7945G phones and reports them as not having warranty (which they don't).
3) If the Unified Communications items are going to drag handsets back in, can they be excluded from scheduled discovery/uploads or does the all become a manual process now instead?
Thanks!
04-16-2018 10:39 AM
04-20-2018 08:34 AM
I will check this today - setup a new collection profile removing that, and add the CM's back in to management - then collect and upload.
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