Can a TAC case be generated from the Library>Inventory>All Equipment view for a device that is covered under warranty?
Hi Nathalie ,
The SR TAC cases can be created for the devices whcih are covered under contract , not under warrenty and only by customer Admin can create the SR tAC case.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: