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Serial number not showing in SNTC

dfinibg6
Beginner
Beginner

Hi Community,

 

Serial numbers are not showing in SNTC after the most recent Collection and upload ran by our Customer.

 

We have modified collection and upload profiles as suggested in other forums, but same result.

 

 

 

 

11 Replies 11

jumin
Cisco Employee
Cisco Employee

Hey dfinibg6,

 

You are not seeing the serial numbers of any of your devices on the portal?  Please private message me the company and inventory names for this instance.  Also, please send screenshots of the collection profile settings as well as your upload profile if you use one separately to push data to portal.

 

Thanks,
Justin

Hi Justin,

 

None of the serial numbers were uploaded into SNTC portal. I sent all the details in a PM.

 

Thanks,

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