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771
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10
Helpful
6
Replies

Services API issue

#Mat
Frequent Contributor
Frequent Contributor

Hi there,

I've problems using some Cisco Services API. I have already registered the app in API Developer Portal.

I can't get information from Contracts and Inventory API info
but I'm able to get information from Customer Info.

Error:


{
"status": 403,
"message": "Invalid input request",
"reason": {
"errorCode": "API_PARTY_002",
"errorInfo": "Customer Id is not associated with Partner"
}
}

So, any hints on how I might make it work?

Thanks,
MO.

 
.
6 Replies 6

aibhatna
Cisco Employee
Cisco Employee

Hi Mat,

Hope you are good today!  We are looking into the issue you have posted. We would request you to share below mentioned details in personal message to assist further on the issue:

Party ID:
Company Name:
CCOID:
Contract Number:

Thanks & Regards

Aishwarya Bhatnagar

#Mat
Frequent Contributor
Frequent Contributor

Done, I've sent you a PM.

Thanks!

 

.

aibhatna
Cisco Employee
Cisco Employee

Hi Mat,

We have received the details, will get back to you with an update.

Thanks & Regards

Aishwarya Bhatnagar

#Mat
Frequent Contributor
Frequent Contributor

Awesome, I'll be here waiting for your update.

Thanks,

.

Getting the same issue.  Other APIs are working fine, but all of the csapi calls fail with 403 forbidden.

Hi , 

I am the incharge of this post and I will be assisting you on this issue .

Please provide the following details in PM (personal message ) so that we can proceed further on the issue : 

  • Company name
  • Customer name 
  • Customer CCO ID 
  • Customer Email Address 

Thanks & Regards,

Kapil Taneja

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