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SNTC Portal Affected Devices Server Error

mattsprouls
Level 1
Level 1

I'm trying to look at the Affected Devices under the following Alerts categories.

All Field Notices - All Hardware Alerts - All Software Alerts - All Security Advisories (PSIRT)

Every time I click into the affected Devices I get an "Information Server Error. Try later."

I have included a screenshot of the error message.

I have ran these reports for years without issue.

Please advise

2024-11-15_10-36-30.png

4 Replies 4

adias
Cisco Employee
Cisco Employee

please ping on private message with the exact portal name account and your CCO id that is registered to that account

Message Sent

 

Hi Adias,

Did you receive my private message? I had trouble sending it due to the language filter not liking my company name.

Please let me know if you did not receive the info so I can resend if needed.

It's working now, Thank You